A. 1. Familiarize yourself with the refund policy on the ferry operator's website to understand the expected timeline and requirements for refunds.
2. Keep all documentation related to your booking and refund request, as this will be helpful if you need to follow up on your request.
B. 3. If you experience delays, consider sending a polite follow-up email to the ferry operator's customer service to inquire about the status of your refund.