fix problems on Liv X [iphone]

—— Run into issues on Liv X ? Get help pending when official support gets back to you!

Liv X Mobile Banking App

Info:

company: Emirates NBD Bank P.J.S.C

: https://www.liv.me/

: www.liv.me

Chat with our AI-based Liv X Support

🛠️ Common Liv X Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot activate device

Fix: 1. Ensure that your device is connected to a stable internet connection, either through Wi-Fi or cellular data. 2. Restart your device to re... ⇲

Liv X crashes frequently

Fix: 1. Update the app to the latest version available in the App Store. 2. Clear the app cache by going to Settings > General > iPhone Storage,... ⇲

Support issue

Customer service is unresponsive

Fix: 1. Try reaching out to customer service during off-peak hours, such as early morning or late evening. 2. Use multiple channels to contact th... ⇲

Chat support closes without resolution

Fix: 1. Before starting a chat, prepare all relevant information regarding your issue to provide it quickly. 2. If the chat closes unexpectedly,... ⇲

Payments issue

Funds cannot be transferred between accounts

Fix: 1. Ensure that both accounts are properly linked within the app. Go to the account settings and check the linked accounts section. 2. Check... ⇲

UI issue

New layout is difficult to navigate

Fix: 1. Take some time to explore the new layout. Familiarize yourself with the main features and where they are located. 2. Look for any tutoria... ⇲

Old app UI was better

Fix: 1. Familiarize yourself with the new UI by exploring its features and settings. 2. Provide feedback through the app's feedback option if ava... ⇲

Crashes issue

Liv X stopped working

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for app updates in the App Store and install any available updates. OR 3.... ⇲

Account issue

Migration caused loss of access

Fix: 1. Check your email for any migration-related notifications or instructions from Liv X. 2. Try resetting your password through the app or we... ⇲

Account setup issues for US citizens

Fix: 1. Ensure that you are entering all required information correctly, including your Social Security Number and address. 2. Check if there are... ⇲

Locked card cannot be unlocked

Fix: 1. Check the app for any options to unlock your card, usually found in the card management section. 2. If you cannot find the option, try lo... ⇲

Slow issue

Slow response times

Fix: 1. Ensure that your internet connection is stable and fast. 2. Close any unnecessary apps running in the background to free up resources.... ⇲

Privacy issue

Forced acceptance of personal data usage

Fix: 1. Review the app's privacy policy to understand what data is being collected and how it is used. 2. Check the app settings for any options... ⇲

Settings issue

Language options unavailable

Fix: 1. Check the app settings to see if there are any language options available. 2. If your preferred language is not available, consider using... ⇲

Bugs issue

Frequent bugs and glitches

Fix: 1. Ensure that you are using the latest version of the app. Update it through the App Store if necessary. 2. Clear the app cache by uninstal... ⇲