fix problems on Keep Health [iphone]

—— Run into issues on Keep Health? Get help pending when official support gets back to you!

Keep Health

Info:

company: 晓青蔡

: http://keephealth-zhj.com/keephealth/privacyPolicyE.html

Chat with our AI-based Keep Health Support

🛠️ Common Keep Health Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate sleep tracking

Fix: Ensure that the app has the latest updates installed. Go to the App Store, search for Keep Health, and check if an update is available. If s... ⇲

Keep Health prompts for location despite being turned off

Fix: Double-check the app's permissions. Go to your iPhone's Settings > Privacy > Location Services. Find Keep Health and ensure it is set to 'Ne... ⇲

Glitches issue

Watch face changes unexpectedly

Fix: Check for any automatic updates or settings that may be causing the watch face to change. Go to the app settings and look for any options re... ⇲

Customization issue

Limited customization options for watch face

Fix: Explore the app settings thoroughly. Some customization options may be hidden under different menus. Look for sections like 'Watch Face' or... ⇲

No option to manually add steps

Fix: Check the app settings for any hidden options related to manual entry. Sometimes, these options are not immediately visible and may require... ⇲

Water intake measurement remains in mL

Fix: Check the app settings for measurement units. Go to the settings menu and look for options related to units of measurement, and see if you c... ⇲

Syncing issue

Data synchronization errors

Fix: Ensure that both the app and your iPhone are connected to a stable internet connection. If you're on Wi-Fi, try switching to cellular data o... ⇲

Keep Health does not sync certain health metrics to Apple Health

Fix: Check the app's permissions to ensure it has access to sync data with Apple Health. Go to Settings > Health > Data Access & Devices, and mak... ⇲

Frequent need to re-sync after charging

Fix: Ensure that the app is updated to the latest version, as updates often fix bugs related to syncing issues. OR Try to keep the app open wh... ⇲

Battery issue

Battery depletes quickly

Fix: Reduce the frequency of data syncing in the app settings. Go to the app settings and look for options related to sync frequency or backgroun... ⇲

Settings issue

Do not disturb feature does not work properly

Fix: Ensure that the Do Not Disturb settings on your iPhone are configured correctly. Go to Settings > Do Not Disturb and check if it is enabled... ⇲

Cannot change measurement units

Fix: Look for a settings menu within the app that allows you to change measurement units. This is often found under 'Preferences' or 'Settings'.... ⇲

Freezing issue

Keep Health freezes when adding women's health option

Fix: Try clearing the app's cache or data if the option is available in the app settings. This can help resolve freezing issues. OR If the app... ⇲

Bugs issue

Requires app to be open for certain features

Fix: Check the app settings for any options related to background app refresh. Go to Settings > General > Background App Refresh and ensure it is... ⇲

Limited app functionality

Fix: Explore all features of the app thoroughly. Sometimes, features may be hidden under different menus or require specific settings to be enabl... ⇲

UI issue

Graphs have wide ranges, making trends hard to identify

Fix: Check if the app has options to customize the graph settings. Look for settings that allow you to adjust the range or scale of the graphs.... ⇲

Bluetooth issue

Old devices remain connected to Bluetooth

Fix: Go to your iPhone's Bluetooth settings and manually disconnect any old devices that are no longer in use. This can help clear up connections... ⇲

Audio issue

Alarm sound settings unclear

Fix: Check the app settings for alarm options. Look for a section dedicated to alarms where you can select sounds and adjust volume settings. O... ⇲

Notifications issue

Notifications do not work despite following steps

Fix: Ensure that notifications are enabled for Keep Health in your iPhone's settings. Go to Settings > Notifications > Keep Health and make sure... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

56.6%

Bad experience

26.2%

Neutral

17.2%

~ from our NLP analysis of 221 combined software ratings.

Switch to these Alternatives:

Runmefit

GloryFit

H Band

VeryFit

VeryFitPro

Fitdock

DayBand

HuaWise Fit

JYouPro

FitCloudPro

Private Data Keep Health collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- Contact Info
- Diagnostics