fix problems on JYouPro [iphone]

—— Run into issues on JYouPro? Get help pending when official support gets back to you!

JYouPro

Info:

company: 治安张

: http://www.keeprapid.com

Chat with our AI-based JYouPro Support

🛠️ Common JYouPro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

JYouPro stopped working

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

17% of users had this problem

Battery drains quickly

Fix: 1. Disable background app refresh: Go to Settings > General > Background App Refresh and turn it off for JYouPro to save battery life. OR... ⇲

17% of users had this problem

Crashes issue

JYouPro crashes frequently

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find JYouPro, and select 'Offload App'. This will remove the app but keep its... ⇲

Syncing issue

Inconsistent data syncing

Fix: 1. Ensure stable internet connection: Check that your iPhone has a stable internet connection, as poor connectivity can affect syncing. OR... ⇲

JYouPro does not sync with watch

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. Check if your watch is connected to your iPhone.... ⇲

Screen issue

Everything is blank

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to Wi-Fi or cellular data. If not, reconnect and try opening the app... ⇲

Account issue

Account issues

Fix: 1. Reset your password: If you are having trouble logging in, use the 'Forgot Password' option on the login screen to reset your password vi... ⇲

Audio issue

Audio playback issues

Fix: 1. Check audio settings: Open the JYouPro app, go to settings, and ensure that audio playback is enabled and the volume is turned up. OR... ⇲

Bugs issue

Inaccurate step count

Fix: 1. Calibrate the app: Open the JYouPro app, go to settings, and look for a calibration option to adjust the step count based on your stride... ⇲

Sleep tracking results are not accurate

Fix: 1. Ensure proper wear: Make sure you are wearing the watch correctly on your wrist, as improper fit can affect tracking accuracy. OR 2. M... ⇲

Vibration alarm goes off at incorrect times

Fix: 1. Check alarm settings: Open the JYouPro app, navigate to the alarm settings, and ensure that the correct time and frequency are set for yo... ⇲

Heart rate and blood pressure require manual start

Fix: 1. Enable automatic tracking: Check the app settings to see if there is an option to enable automatic heart rate and blood pressure tracking... ⇲

Swimming activity not tracked in app

Fix: 1. Check swim mode: Ensure that you have selected the swim mode on your watch before starting your swimming activity. OR 2. Update the ap... ⇲

Customization issue

Cannot customize watch face

Fix: 1. Check for updates: Ensure that both the JYouPro app and your watch firmware are updated to the latest version, as customization options m... ⇲

Security issue

Water resistance claims are misleading

Fix: 1. Review user manual: Check the user manual or the manufacturer's website for accurate water resistance ratings and guidelines for use in w... ⇲

UI issue

Remote selfie button not explained

Fix: 1. Check the app's help section: Open the JYouPro app and look for a help or FAQ section that may explain how to use the remote selfie featu... ⇲

JYouPro is not user-friendly

Fix: 1. Explore tutorials: Look for any tutorial videos or guides within the app or online that can help you navigate its features more easily.... ⇲

Registration issue

Difficult to register and sync

Fix: 1. Ensure correct information: Double-check that you are entering the correct email and password during registration. Use a strong password... ⇲

Notifications issue

Notifications are limited

Fix: 1. Check notification settings: Go to Settings > Notifications > JYouPro and ensure that all desired notifications are enabled. OR 2. Upd... ⇲

Settings issue

JYouPro resets to default settings

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix bugs causing the reset issue. OR 2. Bac... ⇲

Messages issue

No SMS message support

Fix: 1. Use alternative messaging apps: If SMS is not supported, consider using other messaging apps that may be compatible with JYouPro for noti... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

57.0%

Bad experience

31.3%

Neutral

11.7%

~ from our NLP analysis of 923 combined software ratings.

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Private Data JYouPro collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- Contact Info
- Diagnostics