fix problems on JusTalk Kids [iphone]

—— Run into issues on JusTalk Kids? Get help pending when official support gets back to you!

JusTalk Kids - Safe Messenger

Info:

company: Jus

: https://kids.justalk.com

: kids.justalk.com

Chat with our AI-based JusTalk Kids Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during use

Fix: 1. Restart the App: Close the JusTalk Kids app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones)... »»

Calls disconnect unexpectedly

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... »»

Messages issue

Delayed message sending

Fix: 1. Check Internet Speed: Use a speed test app to check your internet speed. If it's slow, try switching to a different network or resetting... »»

Privacy issue

Inappropriate content appears during calls

Fix: 1. Enable Parental Controls: Go to Settings > Screen Time > Content & Privacy Restrictions. Enable restrictions and set limits on apps and c... »»

Security issue

Math problems required for texting

Fix: 1. Familiarize with the Math Requirement: Spend some time with your child practicing the math problems required for texting. This can help t... »»

Payments issue

Limited features without premium

Fix: 1. Explore Free Features: Familiarize yourself with the free features available in the app. Make a list of what is essential for your needs... »»

High premium subscription cost

Fix: 1. Evaluate Needs: Assess which premium features are essential for your usage. If certain features are not necessary, consider sticking with... »»

Notifications issue

No notification for incoming calls on locked devices

Fix: 1. Check Notification Settings: Go to Settings > Notifications > JusTalk Kids and ensure that notifications are enabled. Make sure 'Allow No... »»

Bugs issue

Messages recalled without user action

Fix: 1. Check for App Updates: Ensure you are using the latest version of the app, as updates may fix bugs related to message recalling. 2. Revie... »»

Gameplay issue

Confusing game mechanics

Fix: 1. Review Instructions: Take time to read any available instructions or tutorials within the app to better understand the game mechanics. 2.... »»

Account issue

Inability to use the same account on multiple devices

Fix: 1. Use Different Accounts: If you need to use the app on multiple devices, consider creating separate accounts for each device. This may not... »»

Storage issue

Limited access to saved videos

Fix: 1. Check App Settings: Go to the app settings and see if there are options to manage saved videos. Ensure that you have the correct permissi... »»

Video issue

Screen sharing not available during calls

Fix: 1. Use Alternative Apps: If screen sharing is essential, consider using other apps that support this feature for the time being, such as Zoo... »»

Customization issue

No option to add custom ringtones

Fix: 1. Use Default Ringtones: Familiarize yourself with the available default ringtones in the app and choose one that suits your preference. 2.... »»

Network issue

Inconsistent internet connection errors

Fix: 1. Test Internet Connection: Use a speed test app to check your internet speed and stability. If you notice issues, try resetting your route... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

78.6%

Bad experience

14.6%

Neutral

6.8%

~ from our NLP analysis of 4,678 combined software ratings.

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TIYA

Bunch: HouseParty with Games

Private Data JusTalk Kids collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

JusTalk Kids Premium: $3.99 Unlock all premium features.
JusTalk Kids Premium: $10.99 Unlock all premium features
JusTalk Kids Premium: $39.99 Unlock all premium features.
To Parent Phone - Monthly: $0.49 Make unlimited international calls to parent.
Monthly Subscription: $9.99 Unlock all premium features.
6-Month Subscription: $19.99 Unlock all premium features.
Offer: 6-Month Subscription: $19.99 Unlock all premium features.
Yearly Subscription: $39.99 Unlock all premium features.
Offer: Yearly Subscription: $39.99 Unlock all premium features.
Monthly Subscription: $2.99 Unlock all premium features