fix problems on Xooloo [iphone]

—— Run into issues on Xooloo? Get help pending when official support gets back to you!

Xooloo - Messenger for Kids

Info:

company: Xooloo SAS

: https://xooloo-messenger.com/contact/

: xooloo-messenger.com

Chat with our AI-based Xooloo Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App takes too long to load

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can do this by trying to load other apps... »»

Messages delete after a certain number

Fix: 1. Check app settings: Open Xooloo and navigate to the settings menu. Look for any options related to message storage or limits. Adjust thes... »»

Audio issue

Audio disconnects during calls

Fix: 1. Check microphone and speaker settings: Go to your iPhone's Settings > Privacy > Microphone and ensure Xooloo has permission to access the... »»

Security issue

Inability to retrieve or view password

Fix: 1. Use the 'Forgot Password' feature: On the login screen, look for a 'Forgot Password?' link. Follow the prompts to reset your password usi... »»

Crashes issue

App crashes during video calls

Fix: 1. Update the app: Go to the App Store, search for Xooloo, and check if there is an update available. Updating the app can fix bugs that cau... »»

Compatibility issue

Limited communication options with Xooloo members

Fix: 1. Explore all available features: Check the app's settings and help section to see if there are any hidden features or options for communic... »»

Gameplay issue

Boring when no one to talk to

Fix: 1. Join group chats or forums: Look for any community features within Xooloo that allow you to join group chats or forums where you can meet... »»

Account issue

Issues adding friends

Fix: 1. Check privacy settings: Ensure that your privacy settings allow you to add friends. Go to the app settings and look for options related t... »»

Messages issue

Some messages do not come through

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can cause messages to fail to send or recei... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.4%

Bad experience

11.4%

Neutral

6.2%

~ from our NLP analysis of 193 combined software ratings.

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propertips

Private Data Xooloo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics