fix problems on Paycom [iphone]

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—— Run into issues on Paycom? Get help pending when official support gets back to you!

Paycom
Info:
company: Paycom
: https://www.paycom.com/contact-us/mobile-app/
: www.paycom.com
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Account issue

Difficult to update personal information

Fix: 1. Navigate to the profile section of the app. Look for an 'Edit' button or pencil icon next to your personal information. 2. If you encoun... ⇲

Complicated process for adding new employers

Fix: 1. Gather all necessary information about the new employer before starting the process. 2. Follow the step-by-step instructions provided in... ⇲

Inability to delete old employer information

Fix: 1. Check if there is an option to archive or hide old employer information instead of deleting it. 2. If deletion is not possible, contact... ⇲
 
Features issue

Poor scheduling features

Fix: 1. Familiarize yourself with the scheduling interface. Look for any tutorial or help section within the app. 2. Use the calendar view to ge... ⇲

Manual input required for expenses

Fix: 1. Keep a digital record of your expenses using a note-taking app or spreadsheet. 2. Create a template for your expenses to streamline the... ⇲

Time card entry lacks spreadsheet functionality

Fix: 1. Use a separate spreadsheet application (like Excel or Google Sheets) to track your hours and then manually input them into Paycom. 2. Cr... ⇲

Lack of live clock for tracking hours

Fix: 1. Use a separate timer app to track your hours in real-time. 2. Set reminders to manually input your hours at the end of each shift. OR... ⇲

No summary of monthly hours and gross pay

Fix: 1. Keep a personal log of your hours worked and pay received using a spreadsheet or note-taking app. 2. Check if the app provides a report... ⇲
 
Notifications issue

No alert system for schedule changes

Fix: 1. Regularly check the app for updates or changes to your schedule. 2. Set a personal reminder on your phone to check your schedule at the... ⇲
 
Settings issue

No option for percentage-based withholding adjustments

Fix: 1. Review your current withholding settings in the app. If adjustments are not available, consult your payroll department for guidance. 2.... ⇲

Paycom defaults to the first day of the pay period

Fix: 1. Manually adjust the date each time you log in to the app. 2. Set a reminder to check and adjust the date at the beginning of each pay pe... ⇲
 
UI issue

Limited navigation between employee and manager views

Fix: 1. Familiarize yourself with the app's navigation options. Look for a 'Switch View' or similar button. 2. If you have access to both views,... ⇲

Poor user interface for time entry

Fix: 1. Take time to explore the app's features and familiarize yourself with the layout. 2. Use the help section or user guide to understand ho... ⇲

Small buttons on punch-in devices

Fix: 1. If possible, use a stylus or your finger to press the buttons more accurately. 2. Adjust your device's accessibility settings to increas... ⇲
 
Customization issue

No dark mode option

Fix: 1. Adjust your iPhone's display settings to reduce eye strain. Go to Settings > Display & Brightness and select 'Night Shift' or 'True Tone'... ⇲
 
Syncing issue

Inability to sync with Google Calendar

Fix: 1. Manually input your schedule into Google Calendar as a workaround. 2. Use reminders or alerts in Google Calendar to keep track of import... ⇲
 
Login issue

Frequent logout without notification

Fix: 1. Ensure that your app is updated to the latest version. 2. Check your phone's settings to see if there are any battery-saving modes that... ⇲
 
Bugs issue

Difficult to correct missed punches

Fix: 1. Check if there is an option to edit or correct punches in the time entry section of the app. 2. If you cannot correct it, document the m... ⇲
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 what users are saying
Good experience
94.6%

Neutral
3.0%

Bad experience
2.4%

~ from our NLP analysis of 1,227,253 combined software ratings.

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 Private Data Paycom collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics