fix problems on OnShift [iphone]

—— Run into issues on OnShift ? Get help pending when official support gets back to you!

OnShift Mobile

Info:

company: OnShift, Inc.

: http://support.onshift.com

: www.onshift.com

Chat with our AI-based OnShift Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Cannot log in

Fix: 1. Ensure you are using the correct username and password. Double-check for any typos or case sensitivity. 2. If you have forgotten your pas... »»

App freezes on password entry

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General... »»

Account issue

Inconsistent access to wallet

Fix: 1. Check your internet connection to ensure it is stable. 2. Log out of the app and log back in to refresh your session. 3. Clear the app ca... »»

Wallet features not working

Fix: 1. Ensure you have a stable internet connection. 2. Log out of the app and log back in to refresh your wallet features. 3. Clear the app cac... »»

Bank account verification delays

Fix: 1. Ensure that all information entered for verification is accurate and matches your bank records. 2. Check your internet connection to ensu... »»

Error messages when switching accounts

Fix: 1. Ensure you are entering the correct credentials for each account. 2. Log out of the app completely and log back in to refresh your sessio... »»

Messages issue

Messages delayed

Fix: 1. Ensure you have a stable internet connection. 2. Check if there are any app updates available in the App Store and install them. 3. Resta... »»

Network issue

Frequent server errors

Fix: 1. Check the app's status on social media or forums to see if others are experiencing similar issues. 2. Restart your device to clear any te... »»

Loading issue

Schedule not loading

Fix: 1. Ensure you have a stable internet connection. 2. Log out of the app and log back in to refresh your schedule. 3. Clear the app cache by g... »»

UI issue

Cannot exit paper schedule view

Fix: 1. Try tapping the 'Back' button or 'Home' button to exit the view. 2. Restart the app to see if it resolves the issue. 3. If the app is unr... »»

No schedule visibility

Fix: 1. Ensure you have a stable internet connection. 2. Log out of the app and log back in to refresh your schedule. 3. Clear the app cache by g... »»

App not user-friendly

Fix: 1. Familiarize yourself with the app's features by exploring the help section or tutorials if available. 2. Consider providing feedback thro... »»

Multiple logouts

Fix: 1. Ensure your app is updated to the latest version. 2. Check your internet connection; unstable connections can cause logouts. 3. Log out o... »»

Support issue

Customer support unresponsive

Fix: 1. Check the app for any FAQs or help sections that may provide answers to your questions. 2. Try reaching out through different channels, s... »»

Rude customer service

Fix: 1. Document your interactions and consider providing feedback through appropriate channels. 2. Try reaching out to different representatives... »»

Updates issue

App not updated in over a year

Fix: 1. Check the App Store for any available updates. 2. If no updates are available, consider using alternative apps that provide similar funct... »»

Bugs issue

Inaccurate hours displayed

Fix: 1. Log out of the app and log back in to refresh your data. 2. Check your settings to ensure that your time zone is set correctly. 3. Clear... »»

Screen issue

White screen on app launch

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure your app is updated to the latest version. 3. Try uninstalling and reinsta... »»

Payments issue

No access to funds

Fix: 1. Ensure you have a stable internet connection. 2. Log out of the app and log back in to refresh your session. 3. Check if there are any re... »»

Inability to borrow from paycheck

Fix: 1. Ensure you meet any eligibility requirements set by the app for borrowing. 2. Check your account settings to see if there are any restric... »»

Crashes issue

App crashes frequently

Fix: 1. Ensure your app is updated to the latest version. 2. Restart your iPhone to clear any temporary glitches. 3. Clear the app cache by going... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

76.1%

Good experience

20.3%

Neutral

3.5%

~ from our NLP analysis of 310 combined software ratings.

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Private Data OnShift collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics