fix problems on Drive Safe & Save [iphone]

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—— Run into issues on Drive Safe & Save? Get help pending when official support gets back to you!

Drive Safe & Save®
Info:
company: State Farm Mutual Automobile Insurance Company
: https://www.statefarm.com/insurance/auto/discounts/drive-safe-save/mobile-app
: www.statefarm.com
Chat with our AI-based Drive Safe & Save Support
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Bugs issue

Difficulty in distinguishing between driver and passenger phone use

Fix: If you are the driver, make a conscious effort to minimize phone use while driving. Encourage passengers to use their phones responsibly and... ⇲

Lack of differentiation for safe braking situations

Fix: Familiarize yourself with safe braking techniques, such as anticipating stops and slowing down gradually. This can help you avoid unnecessar... ⇲

Inconsistent speed limit recognition

Fix: Cross-check the speed limits on your route with a reliable map application. If you notice discrepancies, take note of them for your records.... ⇲

Issues with trip classification

Fix: Manually classify your trips after they occur. Take a moment to review each trip and assign the correct category based on your experience.... ⇲

Unclear metrics for achieving discounts

Fix: Review any available documentation or FAQs within the app that explain how discounts are calculated. Understanding the criteria can help you... ⇲

Poor handling of driving in adverse weather conditions

Fix: Adjust your driving behavior in adverse weather conditions by slowing down and increasing following distances. This can help reduce the numb... ⇲

Frequent false positives for speeding

Fix: Cross-reference the app's speed readings with a GPS-based speedometer app to verify your actual speed. This can help you determine if the ap... ⇲

Lack of real-time adjustments for driving conditions

Fix: Stay informed about current driving conditions through weather apps or traffic reports. Adjust your driving behavior accordingly, even if th... ⇲
 
Support issue

Inability to provide feedback on driving events

Fix: Keep a personal log of driving events that you feel need feedback. This can help you track patterns and improve your driving habits independ... ⇲

Difficulty in reporting speed limit inaccuracies

Fix: Document the speed limit inaccuracies you encounter, including the location and the correct speed limit. This can help you keep track of iss... ⇲
 
Customization issue

Limited options for trip labeling

Fix: Use a consistent naming convention for your trips to help you remember their purpose. For example, label trips as 'Work', 'Grocery', or 'Fam... ⇲

Inability to customize sensitivity settings

Fix: Check the app settings thoroughly to see if there are any hidden options for sensitivity adjustments. Sometimes these settings are not immed... ⇲
 
Privacy issue

Invasive data access requirements

Fix: Review the app's privacy settings and adjust them to limit data access where possible. Disable any permissions that are not necessary for th... ⇲
 
UI issue

Confusing user interface for trip management

Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and features to improve your navigation experience. OR... ⇲
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 what users are saying
Good experience
88.6%

Bad experience
6.5%

Neutral
4.9%

~ from our NLP analysis of 303,625 combined software ratings.

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 Private Data Drive Safe & Save collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics