fix problems on Spot On Period Tracker [iphone]

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—— Run into issues on Spot On Period Tracker? Get help pending when official support gets back to you!

Spot On Period Tracker
Info:
company: Planned Parenthood Direct, Inc.
: https://www.plannedparenthooddirect.org/get-help
: www.plannedparenthooddirect.org
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Updates issue

Inaccurate period predictions after update

Fix: To improve accuracy, manually log your periods and any symptoms for a few cycles. This will help the app recalibrate its predictions based o... ⇲

Lost saved data after update

Fix: Check if the app has a backup feature. If it does, restore your data from the backup. This is usually found in the settings or account secti... ⇲
 
Settings issue

Cannot change daily rollover time

Fix: Look for a settings option within the app that allows you to adjust the rollover time. This is often found under 'Settings' or 'Preferences'... ⇲

Cannot view period predictions past one month

Fix: Check if there is a settings option that allows you to extend the prediction view. Sometimes, apps have hidden features that can be enabled... ⇲
 
UI issue

New layout is confusing and not user-friendly

Fix: Take some time to explore the new layout. Familiarize yourself with the new features and sections. You can also check the app's help or tuto... ⇲

Difficult to navigate after update

Fix: Take a moment to familiarize yourself with the new navigation. Look for a tutorial or help section within the app that can guide you through... ⇲
 
Customization issue

Cannot customize settings

Fix: Explore all sections of the app's settings menu. Sometimes, customization options are located in submenus or under different headings. OR... ⇲

Cannot add notes for daily logs

Fix: Check if there is a specific section for notes within the daily log feature. Sometimes, it may be a separate option that needs to be selecte... ⇲

No option to edit pill slider

Fix: Check the app's settings to see if there is an option to customize the pill slider. Sometimes, this feature may be hidden in a submenu. OR... ⇲

Cannot compare data effectively

Fix: Look for a comparison feature within the app, often found in the analytics or reports section. This may allow you to view trends over time.... ⇲

Lacks gender inclusivity in tracking options

Fix: Use the app's feedback feature to suggest adding more inclusive tracking options. In the meantime, manually log any relevant data that is no... ⇲
 
Bugs issue

Spotting counted as period

Fix: When logging your cycle, make a note in the comments section that the spotting should not be counted as a full period. This will help you ke... ⇲

Spot On Period Tracker does not save user information

Fix: Ensure that you are logged into your account and that the app has permission to access your device's storage. Check your device settings to... ⇲

Inaccurate tracking of birth control

Fix: Ensure that you are logging your birth control intake accurately and consistently. Double-check the settings to confirm that your birth cont... ⇲
 
Notifications issue

Notifications stopped working

Fix: Check your device's notification settings to ensure that notifications for the app are enabled. Go to Settings > Notifications > Spot On Per... ⇲
 
Loading issue

Spot On Period Tracker takes too long to load

Fix: Clear the app's cache if the option is available in the settings. This can help improve loading times. OR If the app continues to load sl... ⇲
 
Account issue

Account issues after update

Fix: Try logging out of your account and then logging back in. This can refresh your account settings and resolve some issues. OR If the probl... ⇲
 
Crashes issue

Spot On Period Tracker crashes or fails to open

Fix: Restart your device to clear any temporary issues that may be causing the app to crash. After restarting, try opening the app again. OR I... ⇲
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 what users are saying
Good experience
80.6%

Bad experience
14.8%

Neutral
4.6%

~ from our NLP analysis of 15,391 combined software ratings.

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 Private Data Spot On Period Tracker collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics