fix problems on Ovia [iphone]

—— Run into issues on Ovia? Get help pending when official support gets back to you!

Ovia: Fertility, Cycle, Health

Info:

company: Ovuline, Inc.

: http://www.oviahealth.com

: www.oviahealth.com

Chat with our AI-based Ovia Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Predictions reset immediately after missed period

Fix: To address the issue of predictions resetting after a missed period, try manually adjusting your cycle settings. Go to the settings menu, fi... »»

Lacks option to mark late periods

Fix: To work around the lack of a 'late period' option, you can manually log your cycle as a 'period' and note in the comments that it is late. T... »»

Features issue

Inadequate handling of miscarriages

Fix: Since the app does not adequately handle miscarriages, consider using the notes feature to document your experience. Write down the date and... »»

No option to track multiple symptoms simultaneously

Fix: To work around the lack of simultaneous symptom tracking, you can log symptoms one at a time and use the notes feature to document any addit... »»

Lacks sharing feature for partners

Fix: To share your cycle information with your partner, consider manually sharing your notes or screenshots of your cycle data through messaging... »»

No option to log miscarriage accurately

Fix: Since the app lacks an accurate logging option for miscarriages, use the notes feature to document the details of the miscarriage, including... »»

Customization issue

Limited cervical mucus tracking options

Fix: To better track cervical mucus, you can use the notes feature to describe your observations in detail. Include the consistency and color of... »»

Limited customization for tracking moods

Fix: To better track your moods, use the notes feature to write down your feelings and any triggers you notice throughout your cycle. This can he... »»

Ads issue

Pushes pregnancy as a goal for all users

Fix: If you feel the app is overly focused on pregnancy, you can customize your notifications and settings to focus more on cycle tracking and he... »»

Overemphasis on pregnancy-related tips

Fix: To reduce the focus on pregnancy-related tips, adjust your app settings to prioritize cycle tracking and health tips instead. Look for any o... »»

Privacy issue

Negative language around menstruation

Fix: To mitigate the impact of negative language, consider using the notes feature to reframe your experience positively. Document your feelings... »»

Inappropriate personal information collection

Fix: Review the app's privacy settings and adjust them to limit the amount of personal information you share. Look for options to opt-out of data... »»

Permissions issue

Unwanted location tracking request

Fix: To disable location tracking, go to your device's settings, find the Ovia app, and turn off location services. This will prevent the app fro... »»

Support issue

Community feature has moderation issues

Fix: If you encounter moderation issues in the community feature, try to engage with users who share your values and report any inappropriate con... »»

Bugs issue

Inconsistent cycle prediction based on past data

Fix: To improve cycle prediction accuracy, ensure that you are consistently logging your cycle data, including any irregularities. The more data... »»

UI issue

Requires excessive scrolling for certain inputs

Fix: To minimize scrolling, familiarize yourself with the app's layout and use any quick access features it may have, such as shortcuts or favori... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Neutral

1.9%

Bad experience

1.8%

~ from our NLP analysis of 80,064 combined software ratings.

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Private Data Ovia collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics