fix problems on Splashtop Wired XDisplay [iphone]

—— Run into issues on Splashtop Wired XDisplay? Get help pending when official support gets back to you!

Splashtop Wired XDisplay – Extend & Mirror

Info:

company: Splashtop Inc.

: http://support-xdisplay.splashtop.com/home

Chat with our AI-based Splashtop Wired XDisplay Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

glitchy performance when scrolling

Fix: Ensure that both your iPhone and the computer are connected to the same Wi-Fi network. A stable connection can reduce glitches. Additionally... »»

high CPU usage

Fix: Check the task manager (Windows) or activity monitor (Mac) to identify any other applications that may be consuming high CPU resources. Clos... »»

Syncing issue

inability to use iPad and iPhone simultaneously

Fix: Currently, Splashtop does not support using both devices at the same time. As a workaround, consider using one device at a time for your tas... »»

Installation issue

app occasionally requires reinstallation

Fix: Ensure that your iPhone's iOS is up to date. Sometimes, compatibility issues can cause apps to malfunction. Go to Settings > General > Softw... »»

requires iTunes installation

Fix: If you do not want to install iTunes, consider using an alternative method to connect your iPhone to your computer, such as using a third-pa... »»

Slow issue

lag during screen mirroring

Fix: Reduce the resolution and frame rate settings in the app to improve performance. Lowering these settings can help reduce lag during mirrorin... »»

Audio issue

no sound output

Fix: Check the audio settings in the Splashtop app. Make sure that the audio output is set to the correct device. You can find this in the app se... »»

UI issue

strange border limiting screen size

Fix: Check the display settings on your computer to ensure that the resolution is set correctly. Go to your computer's display settings and adjus... »»

Crashes issue

app restarts every two minutes

Fix: Check for any updates for the Splashtop app in the App Store. An update may fix bugs that cause the app to restart. OR Try uninstalling a... »»

Battery issue

does not charge while running

Fix: Ensure that you are using a compatible charging cable and adapter. Sometimes, using a non-certified cable can prevent charging while using c... »»

Settings issue

limited resolution and frame rate options

Fix: Check the app settings to see if there are any options to unlock higher resolutions or frame rates. Sometimes, these settings are hidden in... »»

Compatibility issue

does not officially support iPad

Fix: While the app may not officially support iPad, you can still try using it in compatibility mode. Check the app settings for any options that... »»

Screen issue

screen rotation issues

Fix: Check the orientation lock on your iPhone. Make sure it is turned off by swiping down from the top right corner and ensuring the orientation... »»