fix problems on GlideX [iphone]

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—— Run into issues on GlideX? Get help pending when official support gets back to you!

GlideX
Info:
company: ASUSTek
: https://www.asus.com/content/GlideX/
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Glitches issue
Occasional graphical glitches

Fix: 1. Restart the app to see if the glitches persist. 2. Clear the app cache by going to 'Settings' > 'Apps' > 'GlideX' > 'Storage' > 'Clear Ca... ⇲
 
Compatibility issue
Mouse speed inconsistency between devices

Fix: 1. Adjust the mouse speed settings on each device. Go to 'Settings' > 'Mouse & Trackpad' and set the speed to your preference. 2. Ensure tha... ⇲
GlideX fails to recognize keyboard clicks on certain devices

Fix: 1. Check the keyboard connection and ensure it is properly paired with the device. 2. Restart the app and try again. OR 1. Test the keybo... ⇲
 
Network issue
Connection issues on certain WiFi networks

Fix: 1. Restart your router and modem to refresh the connection. 2. Forget the WiFi network on your device and reconnect by entering the password... ⇲
Difficulty connecting devices initially

Fix: 1. Ensure both devices are on the same WiFi network. 2. Restart both devices and try connecting again. OR 1. Check the app settings to en... ⇲
 
Permissions issue
Requires full media library access for file transfer

Fix: 1. Review the app's permissions in 'Settings' > 'Privacy' > 'Media Library' and adjust them if you are uncomfortable with full access. 2. Us... ⇲
 
Syncing issue
Inconsistent update timing between app and PC

Fix: 1. Ensure both the app and PC software are set to update automatically. Check the settings in both the app and the PC version. 2. Manually c... ⇲
 
Crashes issue
Crashes during camera share feature

Fix: 1. Ensure your device's camera is functioning properly by testing it in other apps. 2. Restart the app and try again. If the issue persists,... ⇲
 
Payments issue
Limited trial options for premium features

Fix: 1. Make the most of the limited trial by focusing on the features you are most interested in. 2. Look for online tutorials or guides that ca... ⇲
 
UI issue
Blurry display on mid-tier subscription

Fix: 1. Check your display settings in GlideX and ensure they are set to the highest quality available. Go to 'Settings' > 'Display' and adjust t... ⇲
 
Ads issue
Ads in the app detract from user experience

Fix: 1. Check if there is an option to disable ads in the app settings. Go to 'Settings' > 'Ads' and see if you can turn them off. 2. Use the app... ⇲
 
Customization issue
No option to customize screen arrangement

Fix: 1. Check the app settings to see if there are any layout options available. Go to 'Settings' > 'Layout' and explore any customization featur... ⇲
 
Audio issue
Latency issues during music production

Fix: 1. Adjust the audio buffer size in the app settings. Go to 'Settings' > 'Audio' and set the buffer size to a lower value for reduced latency... ⇲
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 what users are saying
Good experience
92.4%

Bad experience
4.7%

Neutral
2.9%

~ from our NLP analysis of 616 combined software ratings.

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 Private Data GlideX collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics