fix problems on Zenchef ( [iphone]

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—— Run into issues on Zenchef (? Get help pending when official support gets back to you!

Zenchef (formerly Table)
Info:
company: Formitable B.V.
: https://www.zenchef.com/contacttable.app
: t.zcft.io
Chat with our AI-based Zenchef ( Support
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Messages issue

No confirmation email received

Fix: Check your spam or junk email folder to ensure the confirmation email did not get filtered there. If found, mark it as 'not spam' to receive... ⇲
 
Settings issue

Cannot change or cancel reservations in the app

Fix: Ensure you are logged into the correct account associated with the reservation. If you have multiple accounts, try logging into each to find... ⇲
 
Crashes issue

Frequent frozen screens and crashes

Fix: Clear the app's cache by going to your iPhone settings, finding Zenchef, and selecting 'Clear Cache' if available. This can help improve per... ⇲
 
Bugs issue

Zenchef ( caused loss of dinner reservation

Fix: Check if the reservation is still visible in your account history. If it is, take a screenshot for your records and try to rebook if necessa... ⇲
 
Updates issue

Reservations not adding or updating

Fix: Log out of the app and log back in. This can refresh your session and may resolve issues with adding or updating reservations. OR Try del... ⇲
 
Support issue

Infinite loop with customer support bot

Fix: Try exiting the chat and restarting the app. This can sometimes break the loop and allow you to access other features. OR If the bot is u... ⇲
 
Login issue

Magic link for login does not work

Fix: Ensure that you are clicking the link from the email on the same device where the app is installed. Sometimes, links do not work if opened o... ⇲
 
Syncing issue

Zenchef ( cannot send reservations made with phone number

Fix: Check your phone's settings to ensure that notifications are enabled for Zenchef. Go to Settings > Notifications > Zenchef and toggle on not... ⇲
 
Loading issue

Stuck on startup screen after reinstalling

Fix: Force restart your iPhone by pressing and quickly releasing the volume up button, then the volume down button, and finally holding the side... ⇲
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 what users are saying
Good experience
74.1%

Bad experience
25.9%

Neutral
0.0%

~ from our NLP analysis of 54 combined software ratings.

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 Private Data Zenchef ( collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics