fix problems on TheFork [iphone]

—— Run into issues on TheFork? Get help pending when official support gets back to you!

TheFork - Restaurant bookings

Info:

company: La Fourchette

: https://www.thefork.com/contact

: thefork.com

Chat with our AI-based TheFork Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Lack of communication regarding reservations

Fix: Check the app settings to ensure that notifications are enabled for reservation updates. Go to 'Settings' > 'Notifications' > 'TheFork' and... »»

Reservations often canceled without notice

Fix: Keep a record of your reservations in a separate note-taking app or calendar. This way, you can track them and follow up if you notice any c... »»

Messages issue

Inaccurate reservation confirmations

Fix: After making a reservation, take a screenshot of the confirmation page. This will serve as a reference in case of discrepancies later. OR... »»

Account issue

Difficulty in resetting passwords

Fix: If you forget your password, use the 'Forgot Password' feature on the login screen. Follow the prompts to receive a reset link via email.... »»

Network issue

Unreliable restaurant availability

Fix: Before making a reservation, call the restaurant directly to confirm availability, especially during peak times or holidays. OR Use the a... »»

Customization issue

Limited filtering options for cuisine

Fix: Use the search bar to type in specific cuisines or dishes you are interested in, which may yield better results than using the default filte... »»

Limited ability to post reviews

Fix: Check if you need to meet certain criteria (like having dined at the restaurant) before posting a review. Ensure you follow the app's guidel... »»

Notifications issue

Push notifications are excessive

Fix: Go to 'Settings' > 'Notifications' > 'TheFork' and customize the types of notifications you want to receive, reducing them to only the most... »»

Security issue

App frequently shows CAPTCHA issues

Fix: Clear the app's cache by going to 'Settings' > 'TheFork' > 'Storage' and selecting 'Clear Cache'. This may help reduce CAPTCHA prompts. OR... »»

Ads issue

Misleading restaurant recommendations

Fix: Read user reviews and ratings for restaurants before making a reservation to get a better understanding of their quality and service. OR... »»

Payments issue

Payment options unclear

Fix: Check the app's payment section or FAQ for a list of accepted payment methods before making a reservation. OR When making a reservation,... »»

Restaurants not honoring discounts

Fix: Before dining, confirm with the restaurant that the discount is valid for your reservation. Show them the app confirmation if needed. OR... »»

Compatibility issue

Inconsistent user experience across devices

Fix: Ensure that you are using the latest version of the app on all devices. Update the app from the App Store if necessary. OR Try logging ou... »»

Freezing issue

App freezes or malfunctions

Fix: Force close the app by swiping it away in the app switcher and then reopen it. This can resolve temporary glitches. OR If the problem per... »»

Settings issue

Menus not available in English

Fix: Check if the app has a language setting in 'Settings' > 'Language' and switch it to English if available. OR Use a translation app to hel... »»

Inability to modify reservations easily

Fix: Check if the app has a 'Manage Reservations' feature where you can edit or cancel your bookings directly. OR If you cannot modify a reser... »»

Bugs issue

Errors in reservation date and time

Fix: Double-check the date and time before confirming your reservation. Use a calendar app to cross-reference your availability. OR If you not... »»

UI issue

Difficulty navigating the app

Fix: Familiarize yourself with the app's layout by exploring each section. Use the help or tutorial section if available. OR Consider watching... »»

Support issue

Poor customer support response

Fix: Utilize the app's FAQ section for common issues, which may provide quicker solutions than waiting for customer support. OR If you need to... »»

Crashes issue

Frequent app crashes or failures

Fix: Ensure your device's operating system is up to date, as compatibility issues can cause crashes. Go to 'Settings' > 'General' > 'Software Upd... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.2%

Neutral

1.1%

Bad experience

0.7%

~ from our NLP analysis of 47,370 combined software ratings.

Switch to these Alternatives:

LA Piadineria

Coffeecapp

Everli - Spesa online

KFC Italia

Burger King Italia

GialloZafferano: le Ricette

Dispensa Emilia

Honest Greens

Quandoo: Restaurant Bookings

Private Data TheFork collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics