fix problems on Sunoco [iphone]

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—— Run into issues on Sunoco? Get help pending when official support gets back to you!

Sunoco
Info:
company: Sunoco LP
: https://www.sunoco.com/contact-us
: www.sunoco.com
Chat with our AI-based Sunoco Support
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Support issue
Customer service is unhelpful

Fix: 1. Prepare a list of specific issues you are facing before contacting customer service to ensure you provide clear information. 2. Try reach... ⇲
Sunoco requires multiple calls to customer service

Fix: 1. Prepare a detailed list of your issues before calling to ensure you provide all necessary information in one call. 2. Try reaching out du... ⇲
 
Bugs issue
Sunoco fails to scan rewards card

Fix: 1. Ensure that the rewards card is clean and free of scratches. 2. Hold the card steady and ensure it is well-lit when scanning. 3. Try movi... ⇲
No fuel discount applied

Fix: 1. Verify that you are using the correct rewards card or account that is eligible for discounts. 2. Check if the discount is applicable at t... ⇲
Inconsistent discounts at stations

Fix: 1. Check the terms and conditions of the rewards program to understand where discounts apply. 2. Confirm that you are using the correct rewa... ⇲
Sunoco does not recognize gas stations

Fix: 1. Ensure that location services are enabled for the app. 2. Try refreshing the app or restarting your device. OR 1. If the issue persist... ⇲
 
Payments issue
Cannot add credit card

Fix: 1. Double-check that all credit card information is entered correctly, including the card number, expiration date, and CVV. 2. Ensure that y... ⇲
Sunoco does not recognize payment information

Fix: 1. Verify that all payment information is entered correctly and matches the information on file with your bank. 2. Ensure that your internet... ⇲
Cannot update payment information

Fix: 1. Ensure that you are logged into the correct account. 2. Double-check that all new payment information is entered correctly. OR 1. Clea... ⇲
Error messages when adding cards

Fix: 1. Double-check that all card information is entered correctly. 2. Ensure that your device has a stable internet connection. OR 1. Try us... ⇲
Sunoco does not work with Apple Pay

Fix: 1. Ensure that your device supports Apple Pay and that it is set up correctly in your device settings. 2. Check if the Sunoco app is updated... ⇲
 
Login issue
Sunoco frequently logs users out

Fix: 1. Check your device settings to ensure that the app is allowed to run in the background. 2. Update the app to the latest version to fix any... ⇲
 
Permissions issue
Location services error

Fix: 1. Check that location services are enabled for the Sunoco app in your device settings. 2. Restart your device to refresh location services.... ⇲
 
UI issue
Receipts not viewable

Fix: 1. Ensure that you are logged into the correct account associated with your purchases. 2. Check if there are any filters applied that may be... ⇲
 
Crashes issue
Sunoco crashes or freezes

Fix: 1. Ensure that your device's operating system is up to date. 2. Clear the app's cache or data in your device settings. OR 1. If the app c... ⇲
 
Loading issue
Sunoco fails to load

Fix: 1. Check your internet connection and ensure it is stable. 2. Restart the app and try again. OR 1. If the app still fails to load, uninst... ⇲
 
Screen issue
Blank screen after signing in

Fix: 1. Ensure that the app is updated to the latest version. 2. Restart your device and try signing in again. OR 1. Clear the app's cache or... ⇲
 
Compatibility issue
Sunoco does not function on certain devices

Fix: 1. Check the app's compatibility requirements on the App Store to ensure your device meets them. 2. Update your device's operating system to... ⇲
 
Syncing issue
Sunoco fails to link accounts

Fix: 1. Ensure that you are using the correct login credentials for the account you are trying to link. 2. Check for any updates to the app that... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
4.0%

Neutral
1.4%

~ from our NLP analysis of 11,009 combined software ratings.

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 Private Data Sunoco collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics