A. Ensure that you are using the latest version of the app. Go to the App Store and check for updates. If you are up to date, try logging out of your account and then logging back in. This can refresh your session and may resolve the issue.
B. If the problem continues, try accessing the app from a different network (Wi-Fi vs. cellular data) to rule out connectivity issues. Sometimes, a poor connection can prevent certain features from functioning properly.