fix problems on 2024 US Open Tennis [iphone]

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—— Run into issues on 2024 US Open Tennis? Get help pending when official support gets back to you!

2024 US Open Tennis
Info:
company: USTA
: http://www.usta.com/About-USTA/contact_us/
: www.usopen.org
Chat with our AI-based 2024 US Open Tennis Support
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Customization issue

No filter to select players by country

Fix: Use the search function within the app to manually search for players from a specific country. This can be a temporary workaround until a fi... ⇲

Limited filtering options for favorite players

Fix: Use the search function to manually find your favorite players and bookmark them if the app allows. This can serve as a workaround until bet... ⇲
 
Notifications issue

Unclear red number alerts

Fix: Check the app settings to see if there are options to customize notifications or alerts. Adjusting these settings may help clarify what the... ⇲

Lack of push notification controls

Fix: Go to your iPhone's Settings > Notifications > [App Name] and adjust the notification settings to your preference. You can enable or disable... ⇲
 
Slow issue

Slow app boot time

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲

Slow response time

Fix: Close other apps running in the background to free up memory. This can help improve the app's performance. OR Restart your iPhone to clea... ⇲
 
Crashes issue

2024 US Open Tennis crashes on launch

Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping the app off the screen. Then... ⇲
 
Bugs issue

Men's Singles filter for completed matches doesn't work

Fix: Try toggling the filter off and on again to reset it. Sometimes, filters can get stuck and need to be refreshed. OR Check for any app upd... ⇲

Inexplicable match stats

Fix: Look for a help section within the app that might explain how to interpret the stats. This can provide clarity on what the numbers mean. O... ⇲
 
UI issue

Bracket view not user-friendly

Fix: Explore the app settings to see if there are different viewing options for the bracket. Sometimes, changing the view can improve usability.... ⇲

Font size on daily schedule page is too small

Fix: Check if the app has a zoom feature or accessibility settings that allow you to increase text size. This can often be found in the app's set... ⇲

Cumbersome navigation for match lines

Fix: Familiarize yourself with the app's layout by exploring different sections. Sometimes, understanding the navigation can make it feel less cu... ⇲

Highlight view blocks player visibility

Fix: Look for a settings option that allows you to adjust the highlight view or toggle it off. This can help improve visibility during matches.... ⇲

Electronic tickets not user-friendly

Fix: Look for a help section within the app that provides guidance on how to access and use electronic tickets. This can clarify any confusion.... ⇲
 
Ads issue

Ads before press conferences are tedious

Fix: If the app allows, look for a premium subscription option that may remove ads. This can enhance your experience by eliminating interruptions... ⇲
 
Compatibility issue

Incompatible with older iOS versions

Fix: Check if your device can be updated to a newer iOS version. Go to Settings > General > Software Update to see if an update is available. O... ⇲
 
Audio issue

Poor sound quality for radio

Fix: Check your internet connection. A weak connection can affect audio quality. Try switching to a stronger Wi-Fi network or using mobile data.... ⇲
 
Gameplay issue

Difficulty following real-time matches

Fix: Try refreshing the match page regularly to get the latest updates. Pull down on the screen to refresh the content. OR Consider using a di... ⇲
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 what users are saying
Good experience
94.8%

Neutral
2.6%

Bad experience
2.6%

~ from our NLP analysis of 68,459 combined software ratings.

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 Private Data 2024 US Open Tennis collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics