fix problems on Roland-Garros Official [iphone]

—— Run into issues on Roland-Garros Official? Get help pending when official support gets back to you!

Roland-Garros Official

Info:

company: Fédération Française de Tennis

: http://www.fft.fr/contact

: www.rolandgarros.com

Chat with our AI-based Roland-Garros Official Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Cannot view match times in local time zone

Fix: Check the app settings to see if there is an option to set your local time zone. If not, you can manually convert the match times from the p... »»

Difficult to find schedule of play

Fix: Navigate to the main menu of the app and look for a dedicated 'Schedule' or 'Fixtures' section. If it’s not immediately visible, try swiping... »»

Updates issue

Incomplete upcoming matches list

Fix: Refresh the app by pulling down on the main screen to ensure you have the latest data. Sometimes, the app may not load all matches due to co... »»

Delayed updates for completed matches

Fix: Manually refresh the match results by pulling down on the screen to update the data. This can help in getting the latest scores more quickly... »»

Delayed appearance of completed matches

Fix: Refresh the app regularly to ensure you are viewing the most current data. Pull down on the main screen to refresh. OR Check your interne... »»

Bugs issue

Sorting feature does not work properly

Fix: Try restarting the app to see if that resolves the sorting issue. Close the app completely and reopen it to refresh its functionality. OR... »»

Inconsistent app performance and reliability

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often include performance improvements. OR C... »»

Notifications issue

Inconsistent match alerts for favorited players

Fix: Go to the settings within the app and ensure that notifications for favorited players are enabled. Check your device's notification settings... »»

UI issue

Cluttered layout with excessive images

Fix: Explore the app settings to see if there is an option to reduce image quality or toggle off certain visual elements to simplify the layout.... »»

Poor navigation for live and completed scores

Fix: Familiarize yourself with the app's layout by exploring each section. Look for tabs or menus that specifically categorize live and completed... »»

Excessive scrolling required to find information

Fix: Utilize the search feature to directly find the information you need instead of scrolling through the entire app. OR Check if there are a... »»

Unclear presentation of draws

Fix: Look for a 'Draws' section in the app's main menu. If the presentation is unclear, try taking screenshots and using a photo editing app to a... »»

Light grey font color makes text hard to read

Fix: Check if there is a 'Theme' or 'Display' option in the app settings to switch to a darker theme or increase contrast for better readability.... »»

Lack of streamlined view for scores

Fix: Explore the app for any 'Scores' or 'Results' sections that may provide a more concise view of scores without additional information. OR... »»

Excessive white space in the interface

Fix: Explore the app settings to see if there are options to adjust the layout or view to reduce white space. OR If the layout is distracting,... »»

Poor user experience for mobile users

Fix: Try to familiarize yourself with the app's layout and features to improve your navigation experience. Spend some time exploring each section... »»

Video issue

No integration of video links for live matches

Fix: Check if there are any external links provided in the app for live streaming. If not, consider using official sports streaming services or w... »»

Customization issue

Inability to increase font size

Fix: Check the accessibility settings on your iPhone. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase text si... »»

Ads issue

Annoying pop-ups for fantasy tennis option

Fix: Look for an option in the app settings to disable notifications or pop-ups related to fantasy tennis. This can help reduce interruptions.... »»

Compatibility issue

No iPad-specific app version

Fix: Use the iPhone version of the app on your iPad. You can enlarge the app by tapping the '2x' button in the bottom right corner of the screen.... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

4.4%

Neutral

3.3%

~ from our NLP analysis of 21,455 combined software ratings.

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Private Data Roland-Garros Official collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Usage Data
- Diagnostics