—— Run into issues on Chipolo? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To ensure that the Chipolo app can track your items even when it's not open, check your iPhone's background app refresh settings. Go to 'Set... ⇲
Fix: To reduce the frequency of disconnection notifications, try adjusting the Bluetooth settings on your iPhone. Go to 'Settings' > 'Bluetooth'... ⇲
Fix: To maximize Bluetooth range, ensure that there are no physical obstructions between your iPhone and the Chipolo device. Walls, furniture, an... ⇲
Fix: If the Chipolo app crashes, try updating the app to the latest version. Go to the App Store, search for Chipolo, and see if an update is ava... ⇲
Fix: To improve the connection consistency, ensure that your iPhone's software is up to date. Go to 'Settings' > 'General' > 'Software Update' an... ⇲
Fix: If the app does not recognize your Chipolo device after charging, try restarting both the app and your iPhone. This can refresh the connecti... ⇲
Fix: To improve tracking capabilities, encourage friends and family to download the Chipolo app. The more users there are, the larger the network... ⇲
Fix: To extend the battery life of your Chipolo device, avoid exposing it to extreme temperatures and ensure it is stored in a cool, dry place wh... ⇲
Fix: If solar charging is not effective, consider using a standard charging method instead. Ensure that you are using the correct charger and cab... ⇲
Fix: If you encounter generic support responses, try to provide detailed information about your issue when seeking help. Include specific error m... ⇲