fix problems on Clavister OneConnect [iphone]

—— Run into issues on Clavister OneConnect? Get help pending when official support gets back to you!

Clavister OneConnect

Info:

company: Clavister AB

: https://www.clavister.com/services/support/

: www.clavister.com

Chat with our AI-based Clavister OneConnect Support

🛠️ Common Clavister OneConnect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

drains considerable battery

Fix: To reduce battery drain, try adjusting the app's settings. Go to the app settings and look for options related to background activity or loc... ⇲

values reset when switching apps

Fix: Check if there is an option in the app settings to save your session or preferences. If available, enable this feature to retain your values... ⇲

Network issue

disconnects when screen is off

Fix: Adjust the app settings to allow it to run in the background. Go to your iPhone's Settings > Clavister OneConnect > Background App Refresh a... ⇲

disconnects after 5 minutes on TCP

Fix: Check the app's timeout settings, if available. Some apps allow you to adjust the timeout duration for connections. If this option exists, i... ⇲

autoconnect doesn’t work

Fix: Check the app settings for the autoconnect feature. Ensure that it is enabled and configured correctly. You may need to re-enter your VPN cr... ⇲

Compatibility issue

no support for IPv6

Fix: If you require IPv6 support, consider using a different VPN service that explicitly supports IPv6. Research and select a VPN provider that m... ⇲

Settings issue

cannot add VPN configuration

Fix: Ensure that you have the necessary permissions to add VPN configurations. Go to your iPhone's Settings > General > VPN and check if you can... ⇲

Bugs issue

save configuration button does not work

Fix: Try restarting the app and your iPhone to see if this resolves the issue. Sometimes, a simple restart can fix temporary glitches in the app.... ⇲