fix problems on FoXray [iphone]

—— Run into issues on FoXray? Get help pending when official support gets back to you!

FoXray

Info:

company: YIGUO NETWORK INC.

: https://yiguo.dev/docs/apple/

: yiguo.dev

Chat with our AI-based FoXray Support

🛠️ Common FoXray Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

High battery usage on Mac and iPhone

Fix: Check for background app refresh settings. On your iPhone, go to Settings > General > Background App Refresh and disable it for FoXray. On y... ⇲

FoXray icon on Mac is not appealing

Fix: Change the app icon manually. Right-click on the FoXray app in Finder, select 'Get Info', click on the current icon in the top left corner,... ⇲

Network issue

Frequent disconnections

Fix: Switch to a different server within the app. Sometimes, specific servers may be overloaded or unstable. Try connecting to a less crowded ser... ⇲

Connection issues with certain configurations

Fix: Reset the app settings to default. In the app, look for an option to reset or restore default settings, which may resolve configuration conf... ⇲

Delay in connecting to WhatsApp

Fix: Ensure that FoXray is connected to a stable server before opening WhatsApp. Sometimes, the VPN connection may take time to stabilize. OR... ⇲

Disconnects when using Instagram

Fix: Try switching to a different server or protocol within FoXray, as some servers may have issues with specific apps like Instagram. OR Disa... ⇲

VPN disconnects every 10 to 15 minutes

Fix: Check your device's power-saving settings. On iPhone, go to Settings > Battery and ensure that Low Power Mode is off, as it may affect VPN p... ⇲

Security issue

IP leaks during disconnections

Fix: Enable the kill switch feature if available in FoXray settings. This will prevent your device from accessing the internet if the VPN connect... ⇲

Compatibility issue

Does not run Vmess protocols

Fix: Check for updates within the app. Sometimes, protocol support is added in newer versions, so ensure you are using the latest version of FoXr... ⇲

Payments issue

Requires payment for speed test feature

Fix: Use free online speed test services like Speedtest.net or Fast.com to check your internet speed without needing to pay for the feature in Fo... ⇲

Customization issue

Limited speed test options

Fix: Use third-party speed test applications available on the App Store or Mac App Store that offer more comprehensive testing options. OR Con... ⇲

UI issue

Main window does not come to front

Fix: Try using the keyboard shortcut Command + Tab to cycle through open applications and bring FoXray to the front. OR Check if the app is mi... ⇲

Updates issue

Inability to connect to servers after update

Fix: Clear the app cache if possible. Go to the app settings and look for an option to clear cache or data, then restart the app. OR Reinstall... ⇲

Settings issue

No refresh or edit subscription option for desktop

Fix: Check the app settings for any subscription management options. If not available, consider logging into your account on the FoXray website t... ⇲

Crashes issue

Crashes when viewing config details

Fix: Try restarting the app or your device to clear any temporary glitches that may be causing the crash. OR Check for updates to the app, as... ⇲

Crashes when using UI quickly

Fix: Avoid rapid interactions with the app interface. Take a moment between actions to allow the app to process commands. OR Check for updates... ⇲

Battery issue

Overheating issues on phone

Fix: Limit the use of other resource-intensive apps while using FoXray to reduce the load on your device. OR Check for any background processe... ⇲