fix problems on Potatso [iphone]

—— Run into issues on Potatso? Get help pending when official support gets back to you!

Potatso

Info:

company: Potatso Lab LTD

: http://potatso.com/docs

: potatso.com

Chat with our AI-based Potatso Support

🛠️ Common Potatso Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks Always-On VPN feature

Fix: While Potatso does not have an Always-On VPN feature, you can manually enable the VPN connection each time you use the app. To do this, go t... ⇲

No Kill Switch option

Fix: Since Potatso lacks a Kill Switch, you can manually disconnect from the internet if you notice the VPN connection drops. To do this, go to S... ⇲

UI issue

Difficult to delete multiple proxies

Fix: To delete multiple proxies, you can go into the app and select each proxy one by one. Tap on the proxy you want to delete, then look for a d... ⇲

Widget size is too large

Fix: If the widget size is too large, you can try adjusting the widget settings if the app allows it. Long press on the widget, select 'Edit Widg... ⇲

Updates issue

Connection issues after iOS updates

Fix: After an iOS update, check if Potatso requires any updates as well. Go to the App Store, search for Potatso, and see if there is an update a... ⇲

Security issue

Random disconnections revealing real IP

Fix: To minimize the risk of random disconnections, ensure that you are using a stable internet connection. If you are on Wi-Fi, try moving close... ⇲

Freezing issue

Potatso hangs when stopping service

Fix: If the app hangs, try force-closing it. Double-tap the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all... ⇲

Network issue

Does not work on mobile network

Fix: Check your mobile data settings to ensure that Potatso has permission to use mobile data. Go to Settings > Cellular, and make sure Potatso i... ⇲

Proxy fails when switching networks

Fix: When switching networks, manually reconnect to the proxy. Open Potatso, go to the proxy settings, and select the proxy again to re-establish... ⇲

Requires guessing when connecting to network

Fix: To avoid guessing, create a list of known networks and their corresponding proxy settings. This way, you can refer to your list when connect... ⇲

Inconsistent performance on WiFi

Fix: To improve performance, try changing the Wi-Fi channel on your router. Access your router settings through a web browser and select a less c... ⇲

Compatibility issue

No macOS version available

Fix: As there is no macOS version, consider using an alternative VPN service that offers both iOS and macOS applications. Research and select a s... ⇲

Limited support for iOS versions before 13

Fix: If you are using an older iOS version, consider updating your device to the latest supported version if possible. This will ensure better co... ⇲

Ads issue

Ads can be intrusive

Fix: If the ads are intrusive, check if there is an option within the app to purchase an ad-free version or subscription. This can enhance your e... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.8%

Bad experience

9.8%

Neutral

3.4%

~ from our NLP analysis of 5,972 combined software ratings.

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Private Data Potatso collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Pro - Ad-Free Experience: $2.99 Enhance experience, support us continuously