fix problems on HotelTonight [iphone]

—— Run into issues on HotelTonight? Get help pending when official support gets back to you!

HotelTonight - Hotel Deals

Info:

company: Hotel Tonight Inc

: http://www.hoteltonight.com/support

: www.hoteltonight.com

Chat with our AI-based HotelTonight Support

🛠️ Common HotelTonight Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HotelTonight displays incorrect reservation details

Fix: 1. Check your email confirmation: After making a reservation, always check the confirmation email sent to you. This email contains the corre... ⇲

Double charging for bookings

Fix: 1. Review your payment method: Check your bank statement or payment method to confirm if you were indeed charged twice. Sometimes, pending t... ⇲

Support issue

Poor customer service response times

Fix: 1. Use in-app support: Navigate to the help or support section within the HotelTonight app. Often, there are FAQs or chat options that can p... ⇲

Long wait times for customer support

Fix: 1. Use self-service options: Check the app for FAQs or troubleshooting guides that may resolve your issue without needing to contact support... ⇲

Bugs issue

Inaccurate hotel availability information

Fix: 1. Refresh the app: Close and reopen the app to ensure you are viewing the most current availability. Sometimes, the app may not update in r... ⇲

Limited options for last-minute bookings

Fix: 1. Expand your search radius: If you are not finding options, try increasing the distance from your current location in the search settings.... ⇲

Inconsistent pricing compared to other platforms

Fix: 1. Compare prices: Before booking, check the same hotel on multiple platforms to ensure you are getting the best deal. Take note of any diff... ⇲

Misleading hotel descriptions and amenities

Fix: 1. Read reviews: Before booking, read user reviews on the hotel to get a better understanding of the actual amenities and experiences from p... ⇲

Payments issue

Hidden fees not clearly disclosed

Fix: 1. Review the booking summary: Before finalizing your reservation, carefully review the booking summary page. Look for any additional fees l... ⇲

No refunds for booking errors

Fix: 1. Review the cancellation policy: Before booking, always check the cancellation policy to understand the terms regarding refunds and change... ⇲

Inability to apply credits during rebooking

Fix: 1. Check your account settings: Ensure that your credits are applied to your account correctly. Go to your account settings in the app to ve... ⇲

Crashes issue

HotelTonight crashes or freezes during use

Fix: 1. Update the app: Ensure you have the latest version of the HotelTonight app. Go to the App Store, search for HotelTonight, and check for u... ⇲

Settings issue

Difficulty in changing or canceling reservations

Fix: 1. Use the app's reservation management feature: Go to your bookings in the app, select the reservation you want to change or cancel, and fo... ⇲

Syncing issue

Reservations not recognized by hotels

Fix: 1. Confirm your booking: Always check your email confirmation for the booking details and ensure they match what you see in the app. 2. Show... ⇲

Notifications issue

Lack of communication regarding booking changes

Fix: 1. Enable notifications: Make sure you have notifications enabled for the HotelTonight app to receive updates about your bookings. 2. Regula... ⇲

UI issue