fix problems on Key Tours [iphone]

​

—— Run into issues on Key Tours? Get help pending when official support gets back to you!

Key tours
Info:
company: Key tours
: https://www.keytours.gr
: www.keytours.gr
Chat with our AI-based Key tours Support
   Hello! How can I assist you?  

characters left:
 
Audio issue

Incorrect English in audio

Fix: Check if there are any language settings in the app that can be adjusted. Go to the app settings and ensure the language is set to your pref... ⇲

Awkward dialogue with random voices

Fix: Look for an option in the app to select a preferred voice or narrator. This may help in choosing a more coherent audio experience. OR Con... ⇲

Text-to-speech bot for some tours

Fix: Check if there are updates available for the app that may improve the audio quality. Go to the App Store, search for Key Tours, and see if a... ⇲

Inconsistent audio guide quality

Fix: Try adjusting the audio settings in the app, such as volume levels or audio quality settings, if available. OR Switch to a different tour... ⇲
 
UI issue

Confusing directions between stops

Fix: Review the map feature in the app to familiarize yourself with the route before starting the tour. This can help you anticipate directions.... ⇲

Navigation directions are incorrect

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Key Tours is set to 'While... ⇲

Limited map features

Fix: Explore the app settings to see if there are options to enhance map features, such as enabling detailed views or additional layers. OR Us... ⇲
 
Crashes issue

Frequent app crashes or restarts

Fix: Delete and reinstall the app. This can clear any corrupted data that may be causing crashes. To do this, press and hold the app icon until i... ⇲
 
Account issue

Expired codes for access

Fix: Check the app for any updates or announcements regarding new codes or promotions. Sometimes, apps will refresh their codes periodically. O... ⇲

No admission tickets provided

Fix: Check the app for any options to purchase tickets directly or links to partner sites where tickets can be bought. OR Look for any promoti... ⇲
 
Content issue

Content does not match the tour

Fix: Verify that you have selected the correct tour in the app. Sometimes, multiple tours may be available for the same location. OR Check for... ⇲

Default tour is misleading

Fix: Explore the app for alternative tours that may provide a more accurate representation of the content you are interested in. OR Read user... ⇲

Lack of engaging content

Fix: Explore the app for additional tours or content that may be more engaging or interactive. OR Consider using the app in conjunction with o... ⇲

No fun facts or deeper history provided

Fix: Look for options within the app to enable additional content or features that may include fun facts or historical context. OR Supplement... ⇲
 
Downloads issue

Issues with downloading tours

Fix: Ensure you have a stable internet connection when attempting to download tours. Try switching to Wi-Fi if you are using cellular data. OR... ⇲
 
Support issue

Customer service is unhelpful

Fix: Review the app's FAQ section or help documentation, which may provide answers to common issues without needing to contact support. OR Eng... ⇲
 
Payments issue

Additional payment required for audio tour

Fix: Check if there are any free trials or introductory offers available for the audio tour before committing to payment. OR Look for bundled... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
72.4%

Good experience
24.1%

Neutral
3.4%

~ from our NLP analysis of 29 combined software ratings.

 Switch to these Alternatives:
Headout: Travel Experiences
iMove: Ride App in Greece
MyColosseum
Athens Guide by Civitatis
GuruWalk
Greek Islands Travel Guide
CloudGuide
GetYourGuide: Travel & Tickets
taxi.gr – The New taxi app
Sagrada Familia Official

 Private Data Key tours collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Acropolis of Athens& Parthenon: $11.99 Acropolis of Athens & Parthenon
  2. Acropolis Museum: $7.99 Acropolis Museum: The Treasure of Athens
  3. Ancient Agora & the Temple of: $3.99 Ancient Agora and the Temple of Hephaestus
  4. Exploring Plaka: $2.99 Exploring Plaka: The Old Town of Athens
  5. Delphi: The Navel of the Earth: $9.99 Delphi: The Navel of the Earth
  6. Palace of Knossos : $6.99 Palace of Knossos
  7. Recorrido de la AcrĂłpolis: $11.99 Recorrido de la AcrĂłpolis
  8. National Archaeological Museum: $6.99 National Archaeological Museum
  9. Meteora : $6.99 Meteora - An unsurpassed experience
  10. Hydra: $6.99 Hydra: A walk in a different era