fix problems on Sagrada Familia Official [iphone]

—— Run into issues on Sagrada Familia Official? Get help pending when official support gets back to you!

Sagrada Familia Official

Info:

company: Sagrada Familia

: https://sagradafamilia.org/en/contact

: sagradafamilia.org

Chat with our AI-based Sagrada Familia Official Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Audio guide only available after ticket info input

Fix: To access the audio guide without entering ticket information, check if the app has a demo or preview option. If not, consider entering dumm... »»

Frustrating audio content download issues

Fix: Ensure you have a stable internet connection. Try downloading the audio content during off-peak hours when the network is less congested. If... »»

Network issue

Ticket purchasing fails without local wifi

Fix: Before attempting to purchase tickets, ensure you have a strong cellular data connection. If possible, switch to a different network or rese... »»

Poor internet connectivity affects app functionality

Fix: If you experience poor connectivity, switch to airplane mode and then back to normal mode to reset your connection. This can sometimes impro... »»

Timeout issue

App times out during form entries

Fix: Try to complete the form entries in a single session without switching apps or tabs. If the app times out, restart it and re-enter your info... »»

Payments issue

Errors during credit card transactions

Fix: Double-check that your credit card information is entered correctly, including the card number, expiration date, and CVV. Ensure that your b... »»

No options for alternative payment methods

Fix: If the app does not support alternative payment methods, consider using a prepaid card or a digital wallet that is accepted by the app. OR... »»

Compatibility issue

Incompatibility with Apple Wallet

Fix: If the app does not support Apple Wallet, consider taking a screenshot of your tickets or saving them as PDFs in your files for easy access.... »»

Syncing issue

Shared tickets do not show up in app

Fix: Ensure that the person who shared the tickets with you has entered the correct email address associated with your app account. Check your sp... »»

Bugs issue

Unique reservation number format issue

Fix: If the reservation number format is causing issues, try entering it without any spaces or special characters. Sometimes, formatting can lead... »»

Constant error messages during booking

Fix: Clear the app's cache and data by going to your iPhone settings, selecting the app, and choosing 'Clear Cache' if available. This can help r... »»

Downloads issue

App requires download without available wifi

Fix: If the app requires downloads, try to find a public Wi-Fi location (like a café or library) to complete the downloads before your visit. O... »»

App and audio guide download issues

Fix: Ensure your device has enough storage space for the app and audio guide. Go to Settings > General > iPhone Storage to check available space... »»

UI issue

App redirects to website for ticket purchase

Fix: If the app redirects you to a website, ensure that you have the latest version of the app installed. Sometimes, older versions may not suppo... »»

Account issue

Tickets not accessible if not purchased through app

Fix: If you have tickets purchased elsewhere, take a screenshot or save the confirmation email to show at the entrance. Some venues may accept pr... »»

Storage issue

Missing photos taken while using the app

Fix: Check your iPhone's photo library to see if the app has permission to save photos. Go to Settings > Privacy > Photos and ensure the app is a... »»

Customization issue

Playback speed options not available

Fix: If playback speed options are missing, check for any app updates that may add this feature. Go to the App Store and see if an update is avai... »»

Support issue

Customer service unhelpful with issues

Fix: If customer service is unhelpful, try searching online forums or community groups for solutions from other users who may have experienced si... »»

Permissions issue

Need for location access to download audio tour

Fix: If the app requires location access, go to Settings > Privacy > Location Services and ensure the app is allowed to access your location. Thi... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

69.3%

Good experience

27.0%

Neutral

3.7%

~ from our NLP analysis of 241 combined software ratings.

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Private Data Sagrada Familia Official collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics