A. 1. Be specific in inquiries: When contacting support, provide detailed information about your issue to help ensure you receive a more personalized response.
2. Use multiple contact methods: If you receive an automated response, try reaching out through different channels (e.g., social media, in-app support) for a better chance of a human response.
B. 3. Follow up: If you receive an automated response, send a follow-up message requesting a more detailed reply.