A. 1. Clear the app cache: Go to 'Settings' > 'Apps' > 'KODAK STEP Prints' > 'Storage' > 'Clear Cache'. This can help resolve temporary issues causing crashes. 2. Update the app: Check the Google Play Store for any available updates for the KODAK STEP Prints app. Keeping the app updated can fix bugs that lead to crashes.

B. 3. Reinstall the app: Uninstall the KODAK STEP Prints app by going to 'Settings' > 'Apps' > 'KODAK STEP Prints' > 'Uninstall'. Then, reinstall it from the Google Play Store. This can resolve issues caused by corrupted files.