fix problems on KODAK STEP Prints [android]

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—— Run into issues on KODAK STEP Prints? Get help pending when official support gets back to you!

KODAK STEP Prints
Info:
company: C&A Marketing Inc.
: cspolaroid@camarketing.com
: www.kodakphotoplus.com
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UI issue

Inconsistent preview vs. printed output

Fix: 1. Calibrate your printer: Check if your printer has a calibration option in its settings. This can help align the printed output with the p... ⇲

Poor color quality in prints

Fix: 1. Check printer settings: Ensure that the printer settings are configured correctly for the type of photo paper you are using. Adjust the p... ⇲

Limited photo selection in gallery

Fix: 1. Use a file manager: Use a file manager app to navigate to your photo storage and select images directly from there instead of relying sol... ⇲

KODAK STEP Prints does not appear in Android share menu

Fix: 1. Check for updates: Ensure that both your Android OS and the KODAK STEP Prints app are updated to the latest versions. OR 2. Use altern... ⇲
 
Freezing issue

Unresponsive app after initial use

Fix: 1. Restart the app: Close the app completely and reopen it to see if it becomes responsive again. OR 2. Reinstall the app: If the app rem... ⇲
 
Permissions issue

Requires excessive permissions

Fix: 1. Review permissions: Go to 'Settings' > 'Apps' > 'KODAK STEP Prints' > 'Permissions'. Disable any permissions that seem unnecessary for th... ⇲

Requires constant location access

Fix: 1. Change location settings: Go to 'Settings' > 'Location' > 'App permissions' and set the KODAK STEP Prints app to 'Allow only while using... ⇲
 
Network issue

Connectivity issues with printer

Fix: 1. Restart devices: Turn off both your smartphone and the printer, then turn them back on. This can help reset the connection. 2. Check Blue... ⇲
 
Customization issue

No pinch-to-zoom feature in print preview

Fix: 1. Use the zoom feature: If available, use any zoom buttons or sliders in the app to adjust the view of your photo before printing. OR 2.... ⇲

No favorite section for frames

Fix: 1. Create a separate folder: Manually organize your favorite frames in a separate folder on your device for easy access. OR 2. Use a note... ⇲
 
Downloads issue

Firmware update fails to download

Fix: 1. Check internet connection: Ensure your device is connected to a stable Wi-Fi network. A poor connection can interrupt downloads. 2. Resta... ⇲
 
Camera issue

KODAK STEP Prints keeps camera on constantly

Fix: 1. Check app settings: Look for any settings in the app that may allow you to disable the camera feature when not in use. OR 2. Force sto... ⇲
 
Battery issue

Battery indicator misleading

Fix: 1. Calibrate battery: Allow your device to fully discharge and then charge it to 100% without interruption. This can help recalibrate the ba... ⇲
 
Loading issue

Long loading times for frames

Fix: 1. Clear app cache: Go to 'Settings' > 'Apps' > 'KODAK STEP Prints' > 'Storage' > 'Clear Cache' to improve loading times. OR 2. Reduce th... ⇲
 
Compatibility issue

KODAK STEP Prints does not allow sharing photos from other apps

Fix: 1. Save photos locally: Save the desired photos to your device and then open them directly in the KODAK STEP Prints app for printing. OR... ⇲

KODAK STEP Prints does not support Zink brand paper

Fix: 1. Use compatible paper: Ensure you are using the recommended paper for the KODAK STEP printer. Check the packaging or user manual for compa... ⇲
 
Bugs issue

KODAK STEP Prints needs cache and data cleared to function

Fix: 1. Regularly clear cache: Make it a habit to clear the app cache periodically by going to 'Settings' > 'Apps' > 'KODAK STEP Prints' > 'Stora... ⇲
 
Installation issue

Setup process is complicated

Fix: 1. Follow a step-by-step guide: Look for online tutorials or guides that provide detailed instructions for setting up the KODAK STEP printer... ⇲
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 what users are saying
Bad experience
60.7%

Good experience
28.8%

Neutral
9.8%

~ from our NLP analysis of 1,535 combined software ratings.

 Private Data KODAK STEP Prints collects from your Android
  1. find accounts on the device
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. control flashlight
  12. full network access
  13. control vibration
  14. prevent device from sleeping