A. 1. Review the return policy: Check the app or website for the return policy details to understand the process. 2. Keep receipts: Always keep your order confirmation and receipts for reference when returning items. 3. Use the app's help section: Look for any FAQs or help sections that may clarify the return policy.

B. 4. Contact customer service: If you have specific questions, use the in-app support or FAQs to find answers.