A. 1. Ensure you are logged in: Make sure you are logged into your account when saving favorites, as being logged out may cause favorites to be lost. 2. Clear app cache: Go to Settings > Apps > Fashion Nova > Storage > Clear Cache to resolve any temporary issues. 3. Update the app: Check for updates in the Google Play Store to ensure you have the latest version.

B. 4. Regularly back up favorites: Take screenshots or note down your favorite items periodically to avoid losing them.