A. 1. Use the 'Forgot Password' feature: On the login screen, click 'Forgot Password' and follow the instructions to reset your password. Ensure you have access to the email or phone number linked to your account. 2. Check spam/junk folder: If you don't receive the reset email, check your spam or junk folder for the email.

B. 3. Try a different browser or device: If you are attempting to reset your password through a web browser, try using a different browser or device to see if that resolves the issue.