A. 1. Check for updates: Ensure that you have the latest version of the app installed, as updates may include compatibility fixes. 2. Clear app data: Go to 'Settings' > 'Apps' > 'ESS 41' > 'Storage' > 'Clear Data'. This can help resolve compatibility issues.

B. 3. Use compatibility mode: If your device has a compatibility mode or settings for older apps, try enabling it to see if it improves functionality.