A. 1. Ensure you have a stable internet connection. Check your Wi-Fi or mobile data settings. 2. Clear the app cache: Go to Settings > Apps > Scoot > Storage > Clear Cache. 3. If the issue persists, try resetting your password by selecting 'Forgot Password' on the login screen and following the instructions sent to your email.
B. 4. Uninstall and reinstall the app to ensure you have the latest version. 5. Check if there are any updates available for your device's operating system.