Fix Scoot errors on android

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Syncing
Cannot retrieve booking made on website

🛠️ 1. Ensure you are logged into the same account used to make the booking. 2. Check your email for the... show fix »
 
Bugs
Voucher disappears from the app

🛠️ 1. Check if the voucher has an expiration date and ensure it is still valid. 2. Log out of the app a... show fix »
Seats not properly cleaned on flights

🛠️ 1. Report your experience through the app's feedback feature or customer service section. 2. Conside... show fix »
App causes multiple reservations due to errors

🛠️ 1. Always double-check your reservation details before confirming. 2. If you notice multiple reserva... show fix »
 
Updates
App fails to open after update

🛠️ 1. Restart your device to clear any temporary glitches. 2. Check for any additional updates for the... show fix »
 
Registration
Registration form does not accept hyphenated names

🛠️ 1. Try entering your name without the hyphen and see if the registration proceeds. 2. Use a space in... show fix »
 
UI
Email address field error during booking

🛠️ 1. Double-check the email format you are entering. Ensure there are no spaces or invalid characters.... show fix »
Keyboard covers text entry

🛠️ 1. Try rotating your device to landscape mode to see if the keyboard moves out of the way. 2. Use th... show fix »
Email validation issues prevent order placement

🛠️ 1. Ensure that the email address you are entering is valid and does not contain any typos. 2. Try us... show fix »
 
Network
App frequently down

🛠️ 1. Check the official Scoot social media pages or website for any announcements regarding downtime o... show fix »
Web browser version shows server error

🛠️ 1. Clear your browser cache and cookies. Go to your browser settings, find the privacy section, and... show fix »
 
Payments
Change fee for typo in name is excessive

🛠️ 1. Double-check your booking details before finalizing to avoid typos. 2. If a typo occurs, try to c... show fix »
 
Account
Difficult to use privileges as a PPS Club member

🛠️ 1. Ensure you are logged into your PPS Club account in the app. 2. Familiarize yourself with the pri... show fix »
 
Login
App does not keep users signed in

🛠️ 1. Check your app settings to see if there is an option to stay signed in. 2. Ensure that your devic... show fix »
App does not allow passwordless login

🛠️ 1. Check if you have the latest version of the app, as updates may include new features. 2. If passw... show fix »
Frequent login required

🛠️ 1. Check your app settings to see if there is an option to stay signed in. 2. Ensure that your devic... show fix »
 
Support
Customer service agents unresponsive

🛠️ 1. Try reaching out during off-peak hours when they may be less busy. 2. Use multiple channels to co... show fix »
 
Notifications
Inconsistent SMS code delivery for payments

🛠️ 1. Ensure that your phone number is entered correctly in your account settings. 2. Check if your mob... show fix »
 
Settings
Difficult to change travel dates

🛠️ 1. Log into your account and navigate to the 'Manage Booking' section to see if you can change your... show fix »
 
Customization
Lack of price comparison for different travel dates

🛠️ 1. Use external travel comparison websites to check prices for different dates before booking. 2. Co... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Scoot
Email:
  mobile@flyscoot.com
Website:
🌐 www.flyscoot.com
Terms/Privacy:
⚔️ https://www.flyscoot.com/en/privacy
 Private Data Scoot collects from your Android
  1. retrieve running apps
  2. read calendar events plus confidential information
  3. add or modify calendar events and send email to guests without owners' knowledge
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. access Bluetooth settings
  14. change network connectivity
  15. connect and disconnect from Wi-Fi
  16. full network access
  17. run at startup
  18. control vibration
  19. prevent device from sleeping
  20. modify system settings
  21. read Google service configuration
  22. receive data from Internet

 Breakdown of Software Ratings
Positive experience
62.2%

Negative experience
28.3%

Neutral
8.7%

~ from our NLP analysis of 18,626 combined software ratings.