A. 1. Double-check your login credentials (username and password) for accuracy. 2. Ensure that your internet connection is stable. 3. Clear the app cache by going to Settings > Apps > AweSun > Storage > Clear Cache. 4. If you have two-factor authentication enabled, ensure you are entering the correct verification code.

B. 1. Try resetting your password through the app or website if you suspect it may be incorrect.