Fix AweSun Remote Desktop errors on android

I have a problem with AweSun Remote Desktop
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Account
Partner ID changes every time

🛠️ 1. Understand that the Partner ID is designed to change for security reasons. Always check the ID on... show fix »
 
Privacy
Blank screen feature for privacy doesn't work

🛠️ 1. Ensure that the blank screen feature is enabled in the app settings before starting a remote sess... show fix »
 
Screen
Brightness driver stopped working

🛠️ 1. Check the display settings on your Android device to ensure brightness is not set to minimum. 2.... show fix »
 
Network
Unknown connection error on Android app

🛠️ 1. Ensure that both devices are on the same network and that there are no firewall settings blocking... show fix »
Frequent disconnections on Windows app

🛠️ 1. Check your internet connection for stability. Use a wired connection if possible. 2. Ensure that... show fix »
 
Slow
Lag in screen mirroring

🛠️ 1. Check your internet speed using a speed test app. A slow connection can cause lag. 2. Close any u... show fix »
 
Customization
Free version only in black and white

🛠️ 1. If color is essential, consider upgrading to the paid version of AweSun for full features. 2. Alt... show fix »
 
Bugs
Keyboard duplicates letters or words

🛠️ 1. Check your keyboard settings on the Android device. Go to Settings > System > Languages & input >... show fix »
 
Audio
Sound distortion or connection fails

🛠️ 1. Check the audio settings in the AweSun app to ensure that audio is enabled. 2. Restart both devic... show fix »
No microphone option for meetings

🛠️ 1. Check the app settings to ensure that microphone permissions are granted. Go to Settings > Apps >... show fix »
 
Syncing
Connection issues with devices on the same account

🛠️ 1. Ensure that all devices are updated to the latest version of AweSun. 2. Log out and log back into... show fix »
 
Gameplay
Gaming mode is unusable

🛠️ 1. Ensure that your device meets the minimum requirements for gaming mode. 2. Check the settings in... show fix »
 
UI
App starts in vertical position

🛠️ 1. Check your device's orientation settings. Go to Settings > Display and ensure that auto-rotate is... show fix »
Desktop backgrounds change to black

🛠️ 1. Check the display settings on the host device to ensure that the background is set correctly. 2.... show fix »
 
Installation
Requires sideloading apps

🛠️ 1. If you are comfortable with sideloading, ensure you download the app from a trusted source. 2. En... show fix »
 
Ads
Free trial misleading

🛠️ 1. Review the terms and conditions of the free trial to understand its limitations. 2. Keep track of... show fix »
 
Settings
LAN scan option removed

🛠️ 1. If the LAN scan option is not available, manually enter the IP address of the device you want to... show fix »
 
Registration
App registration issues

🛠️ 1. Ensure that you have a stable internet connection during the registration process. 2. Clear the a... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
AWERAY PTE. LTD.
Email:
  contactus@aweray.com
Website:
🌐 sun.aweray.com
Terms/Privacy:
⚔️ https://sun.aweray.com/about/privacy-policy
 Private Data AweSun Remote Desktop collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. change network connectivity
  11. allow Wi-Fi Multicast reception
  12. connect and disconnect from Wi-Fi
  13. control flashlight
  14. full network access
  15. change your audio settings
  16. run at startup
  17. control vibration
  18. prevent device from sleeping
  19. receive data from Internet

 Breakdown of Software Ratings
Positive experience
81.0%

Negative experience
16.0%

Neutral
3.0%

~ from our NLP analysis of 13,094 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $191.92 per item