A. 1. Ensure that both the client and host devices are connected to the internet. Check your Wi-Fi or mobile data connection. 2. Restart the AweSun app on both devices. Close the app completely and reopen it. 3. Check for any updates for the AweSun app in the Google Play Store and install them if available. 4. If the issue persists, try restarting both devices to refresh the network connection.

B. 1. Verify that the correct Partner ID is being used to connect. 2. Ensure that the remote device is not in sleep mode or turned off.