A. 1. Use alternative contact methods: If the app's support feature is unresponsive, try reaching out via email or social media channels if available. 2. Check FAQs: Look for a Frequently Asked Questions section in the app or on the website for common issues and solutions.

B. 3. Document your issues: Keep a record of your attempts to contact support, including dates and methods used, in case you need to escalate the issue later.