A. 1. Clear app cache: Go to 'Settings' > 'Apps' > 'Caffè Nero' > 'Storage' > 'Clear Cache'. This can help resolve freezing issues. 2. Free up device storage: Ensure your device has enough storage space by deleting unnecessary files or apps.

B. 3. Update the app: Check for updates in the Google Play Store and install the latest version of the app.