fix problems on Caffè Nero [android]

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—— Run into issues on Caffè Nero? Get help pending when official support gets back to you!

Caffè Nero
Info:
company: Teya Rewards Ltd
: support@yoyowallet.com
: caffenero.com
: Third Floor 20 Old Bailey London United Kingdom EC4M 7AN
Chat with our AI-based Caffè Nero Support
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Account issue

account locked after phone confirmation

Fix: 1. Wait for a few minutes: Sometimes, accounts may lock temporarily. Wait for about 15-30 minutes and try logging in again. 2. Reset your pa... ⇲

verification code issues

Fix: 1. Check your network connection: Ensure you have a stable internet connection to receive the verification code. 2. Resend the code: If you... ⇲
 
Payments issue

confusion at cashier

Fix: 1. Ensure you have the app open: Before approaching the cashier, make sure the app is open and your account is logged in. 2. Show your loyal... ⇲

part payment issues

Fix: 1. Check payment settings: Ensure that your payment method is correctly set up in the app under 'Payment Methods'. 2. Use a different paymen... ⇲

transaction not recognized

Fix: 1. Check your transaction history: Go to the 'Transactions' section in the app to verify if the transaction is listed. 2. Refresh the app: C... ⇲
 
Support issue

support link only for app issues

Fix: 1. Use the FAQ section: Check the app's FAQ section for common issues and solutions. 2. Look for community forums: Search online for user fo... ⇲
 
Updates issue

vouchers don't update

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the data. 2. Check for updates: Ensure that you have the latest versio... ⇲

unusable after latest update

Fix: 1. Clear app cache and data: Go to 'Settings' > 'Apps' > 'Caffè Nero' > 'Storage' > 'Clear Cache' and 'Clear Data'. This can help resolve is... ⇲
 
Login issue

login issues

Fix: 1. Check your credentials: Ensure that you are entering the correct email and password. If unsure, use the 'Forgot Password' option to reset... ⇲
 
Syncing issue

stamps not applied

Fix: 1. Check your transaction history: Ensure that the transaction was completed successfully and that you met the requirements for earning stam... ⇲

vouchers disappear

Fix: 1. Refresh the app: Close the app and reopen it to refresh the data and see if the vouchers reappear. 2. Check expiration dates: Ensure that... ⇲
 
Freezing issue

Caffè Nero freezes

Fix: 1. Clear app cache: Go to 'Settings' > 'Apps' > 'Caffè Nero' > 'Storage' > 'Clear Cache'. This can help resolve freezing issues. 2. Free up... ⇲

frequent freezes

Fix: 1. Update the app: Ensure you have the latest version of the app installed by checking the Google Play Store for updates. 2. Restart your de... ⇲
 
UI issue

navigation tricky at checkout

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and navigation. 2. Use the search functi... ⇲

default screen not user-friendly

Fix: 1. Customize your home screen: If the app allows, customize the home screen layout to prioritize the features you use most. 2. Explore setti... ⇲
 
Ads issue

pop-up advertisements

Fix: 1. Check app settings: Look for an option in the app settings to disable pop-up ads or notifications. 2. Use an ad blocker: Consider using a... ⇲
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 what users are saying
Good experience
55.4%

Bad experience
34.6%

Neutral
8.9%

~ from our NLP analysis of 12,567 combined software ratings.

 Private Data Caffè Nero collects from your Android
  1. find accounts on the device
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. mock location sources for testing
  11. view network connections
  12. pair with Bluetooth devices
  13. full network access
  14. read sync settings
  15. reorder running apps
  16. control vibration
  17. prevent device from sleeping
  18. toggle sync on and off
  19. read Google service configuration
  20. receive data from Internet