A. 1. Use in-app support: Check if there is an in-app support feature that allows you to submit a ticket or query. 2. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website for common issues and solutions. 3. Be persistent: If you have submitted a request, wait a few days and try reaching out again, as response times may vary.

B. 4. Use social media: If the app has social media accounts, consider reaching out through those channels for quicker responses.