fix problems on Tapestri [android]

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—— Run into issues on Tapestri? Get help pending when official support gets back to you!

Tapestri
Info:
company: Tapestri
: hello@tapestri.io
: tapestri.io
Chat with our AI-based Tapestri Support
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Bugs issue

Tapestri fails to record trips

Fix: 1. Enable background location: Ensure that the app has permission to access your location in the background. Go to Settings > Apps > Tapestr... ⇲

Balance resets unexpectedly

Fix: 1. Log out and log back in: Sometimes, logging out of the app and then logging back in can refresh your balance. 2. Check for updates: Ensu... ⇲

Surveys do not function properly

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as surveys may not load properly on weak connections. 2. Clear... ⇲

Referral system is inadequate

Fix: 1. Review referral guidelines: Ensure you understand how the referral system works by checking the app's guidelines or FAQs. 2. Share your... ⇲

Inconsistent earnings tracking

Fix: 1. Regularly check your earnings: Make it a habit to check your earnings daily or weekly to spot any discrepancies early. 2. Document your... ⇲

Bugs cause loss of earnings

Fix: 1. Document issues: Keep a record of any bugs you encounter and how they affect your earnings. This can help you track patterns. 2. Clear a... ⇲
 
Payments issue

Payments are delayed or not received

Fix: 1. Verify payment details: Check that your payment information is correctly entered in the app. Go to the payment settings and ensure all de... ⇲

Payout threshold is too high

Fix: 1. Save earnings: Focus on completing more surveys or tasks to reach the payout threshold faster. 2. Set smaller goals: Break down your ear... ⇲

Insufficient payout options

Fix: 1. Check for updates: Regularly check the app for any updates that may introduce new payout options. 2. Use available options: Make the mos... ⇲
 
Network issue

Location tracking is unreliable

Fix: 1. Enable location services: Ensure that location services are enabled on your device. Go to Settings > Location and make sure it is turned... ⇲
 
Support issue

Customer support is unresponsive

Fix: 1. Use in-app support: Check if there is an in-app support feature that allows you to submit a ticket or query. 2. Check FAQs: Look for a F... ⇲

No clear contact for support

Fix: 1. Check the app settings: Look for a 'Help' or 'Support' section within the app that may provide contact information. 2. Visit the officia... ⇲
 
Compatibility issue

Tapestri does not work on certain devices

Fix: 1. Check compatibility: Visit the app's page on the Google Play Store to see the list of compatible devices. 2. Update your device: Ensure... ⇲
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 what users are saying
Good experience
53.3%

Bad experience
36.1%

Neutral
10.4%

~ from our NLP analysis of 4,408 combined software ratings.

 Private Data Tapestri collects from your Android
  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. connect and disconnect from Wi-Fi
  12. full network access
  13. run at startup
  14. control vibration
  15. prevent device from sleeping
  16. read Google service configuration
  17. update component usage statistics
  18. receive data from Internet