A. 1. Log out and log back in: Sometimes, logging out of the app and then logging back in can refresh your balance. 2. Check for updates: Ensure the app is updated to the latest version, as updates may fix bugs related to balance display. 3. Review account activity: Check your transaction history to see if there are any unauthorized transactions that may explain the reset.

B. 4. Clear app data: Go to Settings > Apps > Tapestri > Storage > Clear Data. Note that this will reset the app, so you may need to log in again.