A. 1. Check app permissions: Ensure that Purp has the necessary permissions to save data. Go to Settings > Apps > Purp > Permissions and enable any necessary permissions. 2. Clear app cache: This can help resolve issues with data not being saved properly. 3. Reinstall the app: Uninstall and reinstall Purp to reset any corrupted settings.

B. 4. Check for updates: Make sure you are using the latest version of the app, as updates may fix data retention issues.