Fix Purp errors on android

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30 problems reported in the past 24 hours

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Bugs
app frequently experiences bugs

🛠️ 1. Clear the app cache: Go to your device's Settings > Apps > Purp > Storage > Clear Cache. This can... show fix »
profile editor bugs out

🛠️ 1. Restart the app: Close and reopen Purp to see if the issue resolves itself. 2. Clear app cache:... show fix »
app requires re-entering information upon reopening

🛠️ 1. Check app permissions: Ensure that Purp has the necessary permissions to save data. Go to Setting... show fix »
boost feature is not functional

🛠️ 1. Restart the app: Close and reopen Purp to see if the boost feature starts working. 2. Check for... show fix »
 
Account
account randomly gets banned

🛠️ 1. Review community guidelines: Ensure you are following the app's rules to avoid bans. 2. Appeal t... show fix »
frequent account disabling without reason

🛠️ 1. Review community guidelines: Ensure you are following the app's rules to avoid account disabling.... show fix »
no way to verify accounts without premium

🛠️ 1. Use available features: Engage with users who have verified badges or detailed profiles to ensure... show fix »
 
Notifications
chat notifications do not work

🛠️ 1. Check notification settings: Go to your device's Settings > Apps > Purp > Notifications and ensur... show fix »
 
Security
users encounter fake profiles

🛠️ 1. Report fake profiles: Use the reporting feature within the app to report any suspicious accounts.... show fix »
 
UI
limited swipes and refresh rate

🛠️ 1. Wait for the refresh: The app may have a built-in limit on swipes, so wait for the refresh period... show fix »
 
Settings
inability to filter out users without profiles

🛠️ 1. Use available filters: Check if there are any filtering options in the app settings that allow yo... show fix »
age range filter does not work properly

🛠️ 1. Double-check your settings: Go to the age range filter settings and ensure they are set correctly... show fix »
no option to filter by specific ethnicities

🛠️ 1. Use available filters: Check if there are any filtering options in the app settings that allow yo... show fix »
 
Payments
gems system feels like a cash grab

🛠️ 1. Use free features: Focus on using the free features of the app to avoid spending money on gems.... show fix »
app is leaning towards pay-to-view options

🛠️ 1. Use free features: Focus on utilizing the free features of the app to avoid feeling pressured to... show fix »
 
Privacy
chatroom feature has inappropriate content

🛠️ 1. Report inappropriate content: Use the reporting feature to flag any inappropriate messages or use... show fix »
 
Ads
users often promote their social media

🛠️ 1. Report spam: Use the reporting feature to flag users who are excessively promoting their social m... show fix »
 
Customization
app lacks dark mode

🛠️ 1. Use a third-party app: Consider using a third-party app that provides a dark mode overlay for all... show fix »
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 Contact Support
Developer:
hubo Labs
Email:
  support@purp.social
Website:
🌐 purp.social
Terms/Privacy:
⚔️ https://purp.social/privacy
 Private Data purp collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. run at startup
  9. control vibration
  10. prevent device from sleeping
  11. Google Play license check
  12. read Google service configuration
  13. download files without notification
  14. receive data from Internet

 Breakdown of Software Ratings
Positive experience
85.6%

Negative experience
9.4%

Neutral
5.0%

~ from our NLP analysis of 51,673 combined software ratings.
  Cost of Subscriptions
  1. $0.49 - $21.99 per item