A. 1. Clear the app cache: Go to your device's Settings > Apps > Securus > Storage > Clear Cache. This can help remove temporary files that may be causing the app to crash. 2. Update the app: Ensure you have the latest version of the Securus app. Go to the Google Play Store, search for Securus, and tap 'Update' if available. 3. Reinstall the app: Uninstall the app from your device and then reinstall it from the Google Play Store. This can resolve issues caused by corrupted files.

B. 4. Check for system updates: Go to Settings > System > System Update and ensure your Android device is up to date. Sometimes, app crashes can be related to outdated system software.