Fix Securus errors on android

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Messages
Messages delayed for days

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
 
Login
Cannot log into account

🛠️ 1. Check your credentials: Ensure you are entering the correct username and password. If you’ve forg... show fix »
 
Syncing
Drafts not saved

🛠️ 1. Ensure you are connected to the internet: Drafts may not save if you are offline. 2. Check app p... show fix »
 
Bugs
Technical issues persist

🛠️ 1. Regularly update the app: Ensure you have the latest version of the app to benefit from bug fixes... show fix »
Error messages during use

🛠️ 1. Note the error message: Take a screenshot or write down the error message for reference. 2. Clea... show fix »
 
UI
Inconsistent features

🛠️ 1. Check for updates: Ensure you are using the latest version of the app, as features may vary betwe... show fix »
Formatting issues in message fields

🛠️ 1. Check for updates: Ensure you are using the latest version of the app, as formatting issues may b... show fix »
 
Payments
High costs for services

🛠️ 1. Review your usage: Check if you are using features that incur additional costs and consider limit... show fix »
 
Support
Poor customer support

🛠️ 1. Utilize in-app help: Check if the app has a help or FAQ section that may address your concerns.... show fix »
 
Notifications
Notifications not working

🛠️ 1. Check app notification settings: Go to Settings > Apps > Securus > Notifications and ensure notif... show fix »
 
Freezing
App freezes often

🛠️ 1. Clear app cache: Go to Settings > Apps > Securus > Storage > Clear Cache to remove temporary file... show fix »
 
Customization
Limited character count for texts

🛠️ 1. Use multiple messages: If you reach the character limit, consider sending multiple messages to co... show fix »
 
Video
Video chat issues

🛠️ 1. Check your internet connection: Ensure you have a stable Wi-Fi or mobile data connection. 2. Res... show fix »
 
Uploads
Inability to send videograms

🛠️ 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can pre... show fix »
 
Account
Session expiration issues

🛠️ 1. Stay active in the app: Try to interact with the app regularly to prevent session timeouts. 2. C... show fix »
 
Settings
Auto-correct disabled

🛠️ 1. Check keyboard settings: Go to Settings > System > Languages & input > Virtual keyboard > [Your K... show fix »
 
Network
Inaccessible phone calls

🛠️ 1. Check app permissions: Go to Settings > Apps > Securus > Permissions and ensure it has permission... show fix »
 
Glitches
Glitches during message composition

🛠️ 1. Clear app cache: Go to Settings > Apps > Securus > Storage > Clear Cache to remove any temporary... show fix »
 
Slow
Poor mobile app performance

🛠️ 1. Clear app cache: Go to Settings > Apps > Securus > Storage > Clear Cache to remove temporary file... show fix »
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 Contact Support
Developer:
Securus Technologies, LLC
Email:
  feedback@securustech.net
Website:
🌐 securustech.net
Terms/Privacy:
⚔️ https://securustech.net/privacy
 Private Data Securus collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. close other apps
  11. change your audio settings
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet

 Breakdown of Software Ratings
Positive experience
53.0%

Negative experience
40.3%

Neutral
6.8%

~ from our NLP analysis of 24,467 combined software ratings.