A. 1. Check device compatibility: Ensure your device meets the app's minimum requirements listed on the Google Play Store. 2. Clear app cache and data: Go to Settings > Apps > Knowledge is Power > Storage > Clear Cache and Clear Data. This can help resolve issues that may prevent the app from running. 3. Restart your device: A simple restart can sometimes resolve issues with app performance.

B. 4. Use an alternative device: If possible, try using the app on a different device that is known to be compatible.