A. Document your interactions with customer service, including dates, times, and the names of representatives. This can help you track your inquiries and follow up more effectively. If you have a specific issue, try reaching out through multiple channels, such as email, chat, or social media, to increase your chances of a timely response.

B. Consider checking online forums or community groups for Trendyol users. Other users may have experienced similar issues and can provide tips on how they resolved them.